Family Coach

Edmonton City Centre Church Corp•Edmonton, AB

2d•Hybrid

About The Position

e4c is a community-focused organization working toward the elimination of poverty through collaboration with partners across sectors. We are dedicated to changing lives and growing inclusive, caring communities by supporting individuals and families in times of need and creating pathways to self-sufficiency. Guided by our core values of courage, compassion, connection, and commitment, we strive for excellence, innovation, and meaningful community impact. The Community Engagement Facilitator connects children and families to early learning programs and community resources through outreach, intake, and family engagement. The role supports parents in navigating services, facilitates educational and community activities, and promotes active participation in children’s development. Working collaboratively with teams and partners, the position delivers strength-based, trauma-informed, and culturally inclusive support to enhance school readiness and overall family well-being.

Requirements

Diploma or Bachelor’s Degree in Social Work, Psychology, Social Sciences, or a related field (or an equivalent combination of education and relevant experience).
Valid Class 5 Driver’s License and vehicle
Proof of vehicle insurance, registration and 3-year drivers abstract.
Standard First Aid and CPR
Suicide Intervention
De-escalation
Trauma-informed Care
2+ years of experience in family support, community outreach, or case management in a community-based setting.
Experience working with diverse populations, including newcomers and culturally diverse families
Experience building partnerships and supporting community engagement initiatives.
Knowledge of the Sustainable Livelihood Framework and its application in family support and goal planning
Knowledge of the Child, Youth and Family Enhancement Act (Alberta)
Knowledge of community resources, service networks, and referral pathways
Demonstrated ability to plan, coordinate, and facilitate parent education sessions, workshops, and community events.
Proficiency in MS Office, SharePoint, and database systems, with strong documentation skills.

Nice To Haves

Training or experience using Ages and Stages Questionnaires (ASQ/ASQSE) would be an asset
Training in Motivational Interviewing (MI) and/or coaching approaches would be an asset

Responsibilities

Lead program intake and assessment processes, gathering and reviewing family information to determine eligibility and service needs.
Support families through intake by providing clear program information and assisting with documentation and required forms.
Coordinate assessments and referrals, including scheduling specialized services as needed.
Plan, promote, and facilitate parent education sessions, workshops, and community events to enhance engagement.
Build and maintain relationships with families, schools, and community partners to increase program awareness and access.
Collaborate with interdisciplinary teams to support coordinated, family-centered service delivery and child development outcomes.
Maintain accurate documentation, data entry, and reporting in compliance with organizational and privacy standards.