Family Coach

Riverbend Community Mental Health•Concord, NH

21h•Hybrid

About The Position

Help Families Find Their Strength. Build Hope. Create Change. Are you passionate about mental health, family support, advocacy, and recovery? Do you enjoy building meaningful relationships and helping people connect with resources, develop new skills, and work toward their goals? As a Family Coach at Riverbend, you'll have the opportunity to help families recognize their strengths, navigate challenges, access critical resources, and move toward the goals that matter most to them. Families often don't need someone to have all the answers. They need someone who will listen, understand, advocate, connect, and walk alongside them. If you’re looking for a career where your compassion, advocacy, and ability to connect with others can make a real difference, we’d love to meet you. This is more than a support role. You’ll be a coach, advocate, mentor, resource, and partner in recovery. Why Join Us? Make a real impact—every single day. Join one of the state’s largest and most respected community mental health providers, where your work directly changes the lives of local individuals and families. At Riverbend, you’re not just filling a role—you’re helping transform lives and strengthen our community. At Riverbend, you’ll be part of a collaborative, mission-driven team that is deeply committed to both client care and employee growth. We foster a supportive and inclusive environment where your voice matters, your contributions are recognized, and your career can thrive. If you’re looking for meaningful work, a strong team culture, and real opportunities for professional growth through training, certifications, and advancement—Riverbend is the place to build your future while making a difference.

Requirements

Bachelor's degree in human services or a related field, or specific certification (e.g., Certified Family Peer Specialist) is required.
Lived experience navigating behavioral health or child welfare systems for their own children.
Valid driver’s license, personal vehicle, and auto insurance or access to a reasonable alternative is required.

Nice To Haves

Knowledge of the system of care for substance use and mental health treatment, as well as available resources in Merrimack County and surrounding areas preferred.
Experience working with families, behavioral health, community services, child welfare, education, healthcare, or other human services is valuable.
Lived experience and a strong understanding of family-centered care are also valued.

Responsibilities

See the difference your support can make as families gain confidence, access resources, and reach their goals.
Work alongside clinicians and other professionals who value collaboration and bring different perspectives to the care process.
Help individuals and families develop practical skills that promote wellness, independence, stability, and hope.
Support families by helping them navigate child welfare, education, healthcare, and community systems while strengthening self-advocacy and reducing stigma.
Meet people where they are and provide support in real-world environments—not just behind an office door.
Participate in supervision, training, and professional development that helps you strengthen your skills and advance your career.

Benefits

Choice of 3 Medical plans
Prescriptions Benefits
Health Reimbursement Account (HRA)
Flex Spending Account (FSA)
Doctor on Demand
Harvard Pilgrim Well-Being Program Benefits
Choice of 2 Dental plans
Vision Plan
Short- and Long-Term Disability, Life, and Supplemental Life Insurance Plans
Employee Assistance Program (EAP)
Generous Paid Time Off (PTO) accrual and Extended Illness Leave
8 Paid Holidays
403(b) Retirement Plan with company match
Tuition reimbursement, discounts on tuition through partnered colleges and training opportunities to grow your career
Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program
Structured clinical supervision, ongoing training, and a collaborative environment designed to help Graduate Level, license-eligible clinicians build skills, confidence, and a long-term career.