Family Centered Treatment Specialist

Health Connect America • Durham, NC

7d

About The Position

Pinnacle Family Services is seeking a Family Centered Treatment (FCT) Specialist to provide evidence-based, trauma-informed services to children, adolescents, and families. The role delivers treatment primarily in clients’ homes and communities, using a structured, research-backed model to support lasting change. The specialist guides families through the four phases of FCT, helps them set goals and build skills, and coordinates care with medical, behavioral health, school, and community partners.

This community-based position includes a flexible schedule to accommodate families’ needs and 24/7 on-call availability for crisis support. FCT certification is required and must be completed within one year of hire. Pinnacle supports certification through structured checkoffs, e-learning trainings, and professional support.

Requirements

• Meet North Carolina Qualified Professional (QP) requirements per 10A NCAC 27G .0104 through one of the listed pathways: a master’s degree in a human services field and one year of experience; a bachelor’s degree in a human services field and two years of experience; a bachelor’s degree in a non-human services field and four years of experience; or a current North Carolina license (including provisional) or board-issued certification in a human services profession.
• Qualifying experience must be full-time and supervised, serving children and adolescents with a primary mental health diagnosis; it may be accumulated before or after degree completion.
• Have a valid driver’s license and access to fully insured, private transportation.
• Complete FCT certification within one year of hire.

Responsibilities

• Deliver Family Centered Treatment services primarily in home and community settings.
• Guide children and families through the four phases of the FCT model, helping them set goals, build skills, and work toward sustainable well-being.
• Coordinate each family’s Treatment Team and collaborate with medical, behavioral health, school, and community partners.
• Develop, implement, and continuously refine individualized Service Plans in partnership with families.
• Connect families with community resources, referrals, and aftercare supports.
• Maintain timely and accurate documentation in the Electronic Health Record.
• Participate in Quality Assurance activities.
• Provide crisis support through 24/7 on-call availability.

Benefits

• Retention bonus of up to $2,000 annually through the 2026 Retention Bonus Program.
• Flexible scheduling and a culture that recognizes work/life balance.
• Employee Assistance Program, including eight mental health counseling sessions annually.
• Paid time off and paid holidays.
• Medical, dental, vision, and voluntary insurance options.
• Health Savings Account with company contribution.
• Dependent Daycare Flexible Spending Account.
• Access to a Health Navigator.
• 401(k) Retirement Plan.
• Benefits Hub and Tickets at Work savings and perks.

What This Job Offers

• Job Type: Full-time