Family Case Planner

Heartshare Human Services Of New York•New York, NY

About The Position

The Family Case Planner works in a child welfare preventive services program, providing casework counseling to families with children under age 18 who are at risk of placement outside the home. The program uses the Solution Based Casework model to partner with families in identifying concerns and developing service plans to address them. The role provides direct services through casework and individual, family, and group counseling as indicated by individual case assessments. It also supports intake and crisis intervention, conducts home visits, develops assessments and service plans, monitors services, and maintains case records using Connections and PROMIS systems. The planner participates in supervision, case conferences, and Family Team Conferences, provides parent education and support services, and contributes to program operations and professional development activities.

Requirements

  • Bachelor’s degree required.
  • Two years of experience in child welfare or a related human services field.

Nice To Haves

  • Master’s degree preferred.

Responsibilities

  • Provide casework and individual, family, and group counseling based on individual case assessments.
  • Assist with intake and crisis intervention.
  • Conduct home visits and attend client-related meetings as needed.
  • Develop client assessments and service plans using the approaches outlined by Improved Outcomes for Children, Family Team Conference, and Solution Based Casework.
  • Monitor and assist with service provision for program clients as required by program mandates.
  • Maintain current case records and family service plans (FASP) using Connections and PROMIS systems.
  • Participate in weekly supervision, case conferences, and Family Team Conferences as directed by the Supervisor and Program Director.
  • Provide parent education and other support services in group format according to client needs.
  • Participate in training to develop social work skills as required by Children’s Services and HeartShare St Vincent’s Services.
  • Assist with day-to-day operations as required by the Program Director.
  • Perform other job-related duties consistent with the position’s scope and responsibilities and applicable laws, regulations, and organizational policies.

Benefits

  • Paid vacation, sick, and personal days, and holidays.
  • 403(B) retirement plan with employer contribution.
  • Health, dental, vision, and life insurance.
  • Employee Assistance Program (EAP).
  • Flexible spending account for dependent care, medical, parking, and transit.
  • Employee appreciation programs and events.
  • Tuition assistance program.
  • Professional development opportunities.
  • Gympass discount.
  • Verizon Wireless discount.
  • BJ’s membership discount.
  • Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates, and more.
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