Family Case Manager
About The Position
NYAP is seeking a full-time Family Case Manager to join its Care Management Team in Columbus, Ohio. Under the general supervision of the Program Supervisor or designee, the Family Case Manager works with youth, families of origin, foster parents, and community partners to provide advocacy, professional services, and support toward helping children and families live safely and successfully in the community. The role includes community-based services and daily travel, with some on-call response to after-hours emergencies. The position requires a team-oriented approach and sensitivity and respect when working with people from varied backgrounds.
Requirements
- Bachelor’s degree in Social Work or a comparable Human Services field from an accredited institution.
- Two years of direct-service work experience with youth and families is strongly preferred.
- Willingness to work flexible and non-traditional hours to serve foster caregivers, families of origin, and persons served.
- Ability to be flexible and responsive to youth, foster caregivers, system partners, and internal customers.
- Ability to work effectively with and show respect and sensitivity toward people from varied cultural, socioeconomic, ethnic, religious, and racial backgrounds.
- Proficiency using desktop and laptop computers, smartphones, tablets, printers, fax machines, photocopiers, and word-processing, spreadsheet, and database software.
- Valid driver’s license.
- Reliable personal transportation.
- Good driving record.
- Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability.
Nice To Haves
- Two years of direct-service work experience with youth and families is strongly preferred.
Responsibilities
- Complete or revise Family Risk Assessments with household members to assess strengths, needs, risk of harm, and child safety.
- Maintain regular planned and unannounced contact with families.
- Provide case management, transportation, parent education, counseling, community resource linkage, advocacy, and other professional services.
- Participate in administrative and court reviews of case plans and other court proceedings.
- Coordinate visits with the Foster Treatment Coordinator and Foster Care Programs.
- Pursue permanent custody and plan for adoption or other permanent substitute care when children cannot return to their birth families.
- Perform on-call duties and respond to after-hours emergencies when called upon.
- Travel daily to provide community-based services to and on behalf of youth and families, in compliance with organizational, contract, and regulatory requirements.
- Use Children Welfare Best Practice Principles in decision-making.
- Participate in monthly or quarterly Continuous Quality Improvement activities.
- Actively participate in weekly supervision.
- Support agency goals and coworkers as part of a team.
Benefits
- Medical, dental, and vision insurance for eligible employees and their families.
- 22 days off each year and 11 paid holidays per year.
- 401(k).
- Summer hours off, including Friday afternoons off.
- Tuition assistance.
- Student loan repayment assistance of up to $1,200 per year.
- Training and continuing education and development opportunities.
- Work anniversary trips.
- Peace leave.
- Supervision hours for staff working toward independent licensure.
- Flexible hours.
- Mileage reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
