Family (Case) Manager

Bamboo Sunrise, LLC • Henderson, NV

5d • Hybrid

About The Position

We are looking for a Case (Family) Manager to enhance the quality of client management, maximize satisfaction, and promote cost-effectiveness. The successful candidate will be accountable for the full client care cycle. Case (Family) Manager duties include assessing, planning, implementing, monitoring, and evaluating actions required to meet the child's health and human services needed. A certified Case Manager is a plus.

Requirements

• Proven working experience in case management, including as a Mental Health Care Manager or a related job
• Excellent knowledge of case management principles
• Previous experience with psychological aspects of care
• Effective communication skills including effective use of Microsoft Office Products
• Excellent organizational and time management skills
• Familiarity with professional and technical emerging knowledge
• Problem-solving skills and ability to multi-task
• Compassionate with teamwork skills
• Must be a minimum 25 years of age and have exhibited work with families and children in excess of 5 years
• Must have a reliable vehicle - Auto Insurance must be in your name or as a designated driver to the policy.
• Valid Nevada Driver's License
• Able to pass a background check and drug screening including Marijuana
• All training requirements for this position are held at our office located at 98. E Lake Mead Pkwy, Henderson, NV 89015
• Fingerprinting for Background check costs begin at $45 for Nevada residents. Out-of-state residents will have additional costs depending on the state.
• MUST HAVE at minimum a Bachelor's degree in one of the following fields of study: Psychology, Social Work, Anthropology, Sociology, Human Development and Family Studies, Community Health Sciences or Health Ecology, Early Childhood Education, Education, Criminal Justice, Public Health
• English (Required)
• Work authorization: United States (Required)

Nice To Haves

• A certified Case Manager is a plus
• Spanish (Beneficial)
• Foster Care Case Manager: Preferred 2+ years

Responsibilities

• Coordinating and providing care that is safe, timely, effective, efficient, equitable, and client-centered
• Handling case assignments, drafting service plans, reviewing case progress, and determining case Plan of Care (POC)
• Helping clients achieve wellness and autonomy
• Facilitate multiple care aspects (case coordination, information sharing, etc.)
• Help clients make informed decisions by acting as their advocate regarding their clinical status and treatment options
• Develop effective working relations and cooperate with their therapeutic team throughout the entire case management process
• Arrange abeyances with social services, health, and governmental agencies
• Take the extra mile and interact with clients and governmental agencies to keep track of their progress and to ensure satisfaction
• Record case information, complete accurately all necessary forms, and produce statistical reports
• Promote quality and cost-effective interventions and outcomes
• Assess and address motivational, physical, educational, and psychosocial issues
• Adhere to professional standards as outlined by protocols, rules, and regulations

Benefits

• All benefits and paid time off are provided after your 90 probation period.
• 401(k)
• 401(k) matching
• Dental Insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level