Family-Based Provider Liaison

Evergreen Life Services•Knoxville, TN

About The Position

The Family-Based Provider Liaison is responsible for recruiting and training new family-based providers for adults and children. Host and attend events and create marketing material to recruit new families. Be certified to train family-based providers in all areas and to complete all required paperwork.

Requirements

Preferred experience in serving individuals with disabilities or four (4) years full-time equivalent experience in a supervisory position, preferably in the field of mental health or a related field.
Preferred four (4) year degree in human services, social work, or related field.
Experience in supervising staff and following licensing and regulatory guidelines.
Needs a clear understanding of administrative procedures and personnel management.
Needs an understanding of Medicaid guidelines as they relate to programming.
Working knowledge of Google Workspace and the ability to learn other software programs as required for this position.
Must have understanding, patience, and tact in dealing with individuals served and their families.
Must be creative in problem-solving and planning.
Must have the ability to maintain good working relationships with staff, professionals, and persons from other agencies.
Must have a good driving record that meets the minimum requirements for Evergreen and reliable transportation.
Must pass drug screen and criminal background check.

Responsibilities

Supervise staff and schedule them for their assigned training and paperwork.
Relay any concerns or problems with Family Base Providers to the Executive Director.
Function as a liaison for family-based providers, DCS, and the Program Coordinator.
Interview prospective individuals served and families.
Coordinate and schedule appointments, meetings, and related activities.
Attend all required meetings (staff, COS, PCSP, and training).
Serve as a support for the individual served, their family, and the Evergreen staff who provide services.
Ensure that all policies, procedures, regulations, and guidelines are followed.
Complete home study in compliance with timelines.
Work flexible hours as requested by the Program Coordinator or Executive Director.
Evaluate Family-based Providers as needed.
Participate actively in contracting with family-based providers.
Conduct unannounced visits to facility sites as directed by the Program Coordinator or the Executive Director.