Family Advocate for Family Enrichment Center

Jacob A Riis Neighborhood Settlement • Astoria, NY

1d • Onsite

About The Position

The Family Advocate for the Family Enrichment Center (FEC) at Jacob A. Riis Neighborhood Settlement will be dedicated to cultivating strong relationships with FEC staff, community partners, and key stakeholders. This role is pivotal in ensuring effective collaboration and support for families served by the FEC. Success in this position hinges on an engaging and empathetic communication style. By building these essential connections, the Family Advocate will help enhance the support network and resources available to families, furthering the FEC's mission to empower and uplift the community. The FEC, supported by funding from the New York City Administration for Children Services (ACS) and the Division of Child and Family Well-Being (CFWB), aims to create a welcoming environment where community members can connect, learn, and access essential resources for the betterment of families and individuals. It serves as a hub for support, reflecting the unique essence of the neighborhood and providing direct assistance.

Requirements

• An Associate’s Degree in social work, public policy, education, public administration, or related field; and/or equivalent experience.
• Bilingual preferred (English and Spanish, Mandarin, Greek, or Bengali).
• Lived and/or worked in Astoria or western Queens area preferred.
• Strong interpersonal skills to connect with and engage children, youth, and families.
• Experienced in data entry, generating reports, and making data-driven program decisions.
• Excellent organizational skills with experience in event planning or a similar capacity.
• Warm, outgoing, and enthusiastic, with the ability to positively impact diverse groups.
• Team oriented, skilled at engaging commitment and promoting cooperation.
• Experience in community organizing, political campaigns, and customer service.

Responsibilities

• Supporting the daily operations of the FEC, including co-developing and implementing programs.
• Offering direct advocacy for members.
• Making referrals.
• Establishing a warm and inviting community space.
• Greeting new arrivals and making them feel like valued team members.
• Proactively seeking out volunteers.
• Organizing, assisting, and working alongside a team of local parents to host monthly events.
• Coordinating communication and collaboration with community partners to enhance program offerings and resources.
• Assisting in tracking and reporting on program outcomes and member satisfaction to ensure continuous improvement and effective service delivery.

Benefits

• Generous Paid Time Off package of 12 holidays, 12 sick days, 10 days of vacation, and 6 personal days.
• Retirement plan with 50% employer match up to 6% of total salary.
• Student Loan Assistance and Education Assistance.
• Health, Dental, Vision, and Life Insurance.
• EAP Services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree