Family Adventure Park Attendant

Massanutten Resort•McGaheysville, VA
•Onsite

About The Position

Family Adventure Park Attendants work as part of a team to assist guests and facilitate the safe operation of park attractions, including the Mega Zip Line, Kids Adventure Course, Quick Flight/Climbing Tower, Bounce House, Conveyor Lift, Gem Mining, Summer Tubing, Snow Tubing, and Mountain Coaster. Applicants must be at least 16 years old; operating the Conveyor Lift and Mountain Coaster requires attendants to be at least 18. Attendants should provide excellent customer service, communicate effectively with coworkers and guests, and be willing to learn through on-the-job training. Comfort working at heights is a plus, though ground-level positions are available. This is an outdoor winter position requiring work outside in cold weather.

Requirements

  • Strong customer service skills and willingness to interact with the public.
  • Ability to perform job functions according to departmental goals, standards, and safety precautions.
  • Ability to work outdoors in a wide range of weather conditions, including cold weather.
  • Must be at least 16 years old.
  • Ability to communicate effectively with coworkers and guests.
  • Willingness to learn and complete on-the-job training.

Nice To Haves

  • Previous experience with outdoor recreation, adventure parks or high ropes, or customer service.
  • Comfort working at heights.

Responsibilities

  • Complete required on-the-job training and learn industry operational standards and safety protocols.
  • Facilitate the daily operation of various park attractions.
  • Maintain a clean and safe working environment.
  • Provide excellent customer service and consistent support to guests and participants.
  • Assist and support participants as needed.
  • Perform other duties as assigned by management.
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