FAIR Operations Assistant

Oregon Shakespeare Festival•Ashland, OR

2d•Onsite

About The Position

The FAIR Operations Assistant at Oregon Shakespeare Festival offers a dynamic opportunity to gain hands-on experience in arts administration within one of the nation’s leading regional theater organizations. Working closely with the Director of Operations, the Assistant will support a wide range of administrative, logistical, and seasonal initiatives that help ensure the smooth day-to-day functioning of the Festival and the well-being of its company members, staff, and guests. This position will work with several Operations departments across the organization, including Access Services, Archives, Concessions, Facilities, Front of House, General & Company Management, Gift Shop, and Safety & Security. The Assistant will assist with both daily operational needs and larger seasonal projects tied to the successful launch and execution of the 2027 season, including production openings and Festival support services. Responsibilities may include assisting with hospitality coordination, scheduling, transportation logistics, insurance and contracting support, business operations, interdepartmental communication, and other projects essential to the overall operation of the Festival. The role requires strong organizational skills, adaptability, attention to detail, and the ability to thrive in a highly collaborative and fast-paced environment. The FAIR Operations Assistantship provides meaningful exposure to the intersection of production, artistic, and organizational management. This assistantship will gain practical experience working alongside professionals across multiple departments while contributing to the successful operation of a large-scale performing arts institution. This opportunity is especially well suited for early- to mid-career professionals interested in arts administration, nonprofit management, theater operations, or producing within a professional performing arts setting.

Requirements

Bachelor's degree or equivalent experience (minimum of three years relevant administrative, hospitality, or management work)
Valid driver’s license and a clear Motor Vehicle Record (MVR)
Strong interpersonal, problem-solving, and multitasking skills
Demonstrated ability to remain calm and responsive in emergencies.
Interest in theater management, producing, or company operations
Physical ability to frequently climb stairs and navigate OSF's campus; occasional kneeling, crouching, or crawling; must be comfortable driving in low-visibility conditions

Responsibilities

Support the Director of Operations with daily administrative and logistical tasks related to Festival operations.
Assist with coordination across multiple departments, including Access Services, Archives, Concessions, Facilities, Front of House, General & Company Management, Gift Shop, and Safety & Security.
Help facilitate smooth day-to-day operations for company members, staff, artists, and guests during the 2027 Festival season.
Provide operational support for production openings, seasonal events, and special projects.
Assist with hospitality coordination, including housing, transportation, and company support needs.
Support scheduling, communication, and coordination between departments and external partners.
Assist with business operations tasks such as documentation, tracking, data entry, filing, and organizational systems.
Help prepare materials related to contracts, insurance, and operational planning.
Participate in problem-solving and troubleshooting to help maintain efficient Festival operations.
Contribute to a collaborative, inclusive, and supportive working environment across departments.
Attend meetings, take notes, and assist with follow-up action items as needed.
Provide general administrative support for operational and seasonal initiatives.