FAE/ Field Support Manager
About The Position
At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you’ll discover the real differentiator is our culture. We push the limits of innovation to solve the world’s most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career.
Requirements
- Master’s degree or foreign equivalent in Computer Science, Computer Engineering, Electrical Engineering, Telecommunication Systems Management, or related field.
- Three (3) years of experience in the job offered or closely related engineering or technical solution architect role.
- Bachelor's or foreign equivalent in Computer Science, Computer Engineering, Electrical Engineering, Telecommunication Systems Management, or related field and five (5) years of progressive, post-baccalaureate experience in the job offered or closely related engineering or technical solution architect role.
- Designing, implementing, and consulting with distributed applications
- Architecting, provisioning, and deploying applications to public cloud environments
- Managing relationships with customer representatives and authoring technical product documentation
- Presenting technical solutions and features
- Workload and application deployment, or development of databases
- Server software ecosystems
- Configuration of physical server systems and cloud infrastructure
- Infra Cost optimization (identifying IT cost reduction strategies)
- Python, C, or C++
- Linux or Windows internals
Responsibilities
- Develop, present, or respond to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions.
- Provide technical guidance and assistance to Account Executives in defining and executing account strategy regarding components and systems for semiconductor and related device products.
- Discover critical customer business challenges addressable with AMD-based CSP IaaS/PaaS products.
- Grow demand for AMD-based Infrastructure/Platform as a Service (IaaS/PaaS) solutions from our largest public cloud service providers by engaging with key end-customer engineering and leadership contacts to demonstrate AMD-based products addressing their most critical business challenges.
- Developing strategic plans, launching accelerator cards, executing business development, securing partnerships, and building out a scalable ecosystem.
- Provide hands-on, expert-level technical guidance to performance engineers and application developers in deployment optimization.
- Define module interfaces/formats for simulation.
- Partner with other AMD subject matter authorities to tackle specific customer challenges.
- Architect, install, and test solutions in-house, as needed, to ensure successful evaluations and deployments.
- Lead technical sessions and seminars on topics, technologies, and products relevant for customers.
- Gather a solid understanding of the competitive landscape and clearly articulate the technical differentiation and value proposition associated with AMD.
- Apply knowledge of engineering principles, best practices, and technologies to the design, development, and testing of various AMD products.
Benefits
- AMD benefits at a glance.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
