Faculty Support and Academic Program Coordinator, Office of Faculty Support and Academic Success Program

University of Southern California•Los Angeles, CA
•$23 - $26•Hybrid

About The Position

The Gould School of Law is hiring a Faculty Support Coordinator to provide administrative support to faculty and the Academic Success Program (ASP). The coordinator assists faculty with research and teaching needs; the number of assigned faculty may vary throughout the year. The role reports to the Director of Faculty Support and is divided approximately equally between Faculty Support and ASP duties. The ASP supports JD students from admission through bar admission through programming, communications, events, and services offered throughout the year. The coordinator helps establish efficient administrative systems, manage communications and schedules, and coordinate ASP programming. The role involves contact with students and sensitive student information, including GPA data, and requires careful attention to confidentiality and privacy. This is a full-time, benefits-eligible, one-year fixed-term position with a hybrid schedule. Staff work in person three days per week and may work remotely up to two days per week; additional in-person attendance may be required based on department needs. New hires may be expected to work fully in person during probation and training. The hourly rate is $23.00–$25.64. Applicants must submit a cover letter and resume.

Requirements

  • Bachelor’s degree, with combined experience and education potentially accepted as a substitute for minimum education.
  • At least one year of experience, with combined experience and education potentially accepted as a substitute for minimum work experience.
  • Administrative experience.
  • Experience with appropriate applications, such as Microsoft Office.
  • Proven ability to manage schedules.
  • Excellent written and oral communication skills.
  • Sound judgment.
  • Respect for confidentiality and student privacy.
  • Attention to detail, including careful attention to grammar, typos, and inaccuracies.
  • Excellent organizational skills.
  • Dependable on-campus availability at least three days per week and additional days as needed, including ASP workshop days and specified summer programs.

Nice To Haves

  • Master’s degree (preferred education listed in the minimum qualifications section).
  • Bachelor’s degree in legal studies.
  • Experience in higher education.

Responsibilities

  • Complete faculty assignments, including scanning, photocopying, drafting and formatting recommendation letters, proofreading and editing documents, ordering supplies, answering calls and emails, and managing schedules.
  • Prepare course materials, coordinate exams, take attendance, assist with textbook and resource orders, and organize and edit presentations, spreadsheets, and handouts.
  • Post assignments, announcements, and readings to Brightspace; record grades; release class recordings; and oversee other course content.
  • Arrange travel and parking for faculty and guest speakers and process reimbursement requests for faculty travel and other university expenses.
  • Sort and send mail, letters, and packages.
  • Assist with event planning, including reserving rooms, ordering catering, preparing spaces, coordinating speaking engagements, and handling logistics.
  • Provide classroom support with audio-visual equipment and help troubleshoot IT issues.
  • File and/or transcribe legal documents.
  • Assist with final exam administration and proctoring at the ends of the Fall and Spring semesters, and with annual commencement.
  • Develop ASP administrative systems, including calendars, student-communication tracking, and instructions for routine administrative tasks.
  • Create, update, and distribute flyers and other publicity for ASP events.
  • Schedule rooms and coordinate with other departments, including handling last-minute room changes.
  • Order and deliver food for ASP events and workshops.
  • Create and administer surveys evaluating ASP events, workshops, courses, and programs.
  • Update the ASP Brightspace page and post announcements.
  • Coordinate events, workshops, and projects with ASP Fellows, alumni bar coaches, and student and alumni volunteers.
  • Coordinate with faculty on teaching schedules and reading assignments for Gould Preview and other ASP programs.
  • Organize and distribute student materials, such as homework and readings.
  • Communicate with students and prospective students by email and in person, including answering routine questions from students and alumni.
  • Work with Gould’s Events team on ASP events and workshops.
  • Update recurring monthly and, during spring and summer, weekly email communications for students and recent graduates.
  • Manage and update the ASP calendar of events, workshops, and other activities.
  • Assist with tracking changes to bar exams in California and other jurisdictions.
  • Work with Gould’s Communications team on ASP campaigns, including bar exam awareness and social media posts.
  • Assist with Academic Success Scholarship logistics, including coordinating award distribution and communications with the Financial Aid Office and Dean’s Office.
  • Enter GPA, grades, bar results, and other data into spreadsheets.
  • Assist with outreach and logistics regarding enrollment in ASP faculty courses and schedule student meetings with faculty.
  • Make copies and proofread materials to ensure they are accurate, printed, and collated for distribution.
  • Assist with ASP administrative budget matters, including tracking expenditures, and process reimbursements for ASP expenses.
  • Order and organize supplies for ASP.
  • Perform other related duties as assigned or requested; duties may be added or changed.

Benefits

  • Benefits-eligible position.
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