Coordinator for Retention and Academic Success

Saint Peters University•Jersey City, NJ

4d•Onsite

About The Position

Saint Peter’s University is seeking a Coordinator for Retention and Academic Success to join the Academic Affairs division. This role is crucial in supporting student academic achievement and persistence. The Coordinator will collaborate with students, faculty, and staff to create strategies that enhance student retention and overall academic success. The University, established in 1872, is one of 27 Jesuit institutions in the U.S., offering a unique educational experience that combines rigorous academics, practical internships, community service, and a supportive alumni network. Saint Peter’s provides over 50 undergraduate majors, as well as master’s and doctoral programs, fostering a diverse, inclusive, and excellent environment for its approximately 4,000 students.

Requirements

Organizational, communication, and interpersonal skills.
Ability to work independently and collaboratively in a dynamic environment.
Commitment to community engagement, service, leadership development, or related work.
Proficiency in educational technology and academic platforms such as Colleague, EAB Navigate, Microsoft Office Suite, and communication/collaboration tools.
Experience with data analysis, management, and reporting.
Strong verbal and written communication and presentation skills.
Experience advising students, particularly those with disabilities or from underrepresented backgrounds.
Ability to identify student behavioral trends and communicate findings effectively.
Commitment to diversity, equity, and inclusion; demonstrated use of data to promote equitable student outcomes.
Exceptional attention to detail and a strong commitment to accuracy and confidentiality.
Ability to participate in occasional evening or weekend recruitment and retention events.
Bachelor’s degree in a related field required.
Master’s degree in student affairs, higher education, data analytics, or business administration required.
1–3 years of related experience in academic advising, student support, or retention services.

Nice To Haves

Fluency in a language other than English is preferred.
Experience developing and maintaining community partnerships.
Experience working directly with community-based organizations.
Familiarity with service-learning, civic engagement, volunteer management, or leadership development programs.

Responsibilities

Provide comprehensive academic advising using academic management systems to guide students toward successful degree completion.
Design and implement individualized academic plans aligned with the students personal and career aspirations.
Coordinate academic placement testing and ensure compliance with institutional and state standards.
Monitor students’ academic progress and coordinate early intervention initiatives for students identified as at-risk, fostering persistence and success.
Oversee office student worker supervision.
Collect, analyze, and interpret student performance and engagement data to identify trends, forecast challenges, and inform retention strategies.
Develop and manage digital outreach, marketing, and recruitment campaigns to promote advising services and increase student engagement.
Represent the department at orientation programs, recruitment events, and retention initiatives, including occasional evening and weekend commissions.