Faculty Support Coordinator

UO HR Website•Eugene, OR

20d

About The Position

The Faculty Support Coordinator is the primary support position for faculty personnel processes within an assigned Academic Support Unit (ASU) and assists the Operations Manager with administrative tasks and special projects. The coordinator serves as the day-to-day point of contact for faculty, proactively communicating processes, procedures, and deadlines. Working as part of the ASU Academic team, the position coordinates faculty-related processes, including faculty searches, tenure-track promotion and tenure, reviews and evaluations, and contract renewals for non-tenure-track faculty. In assigned areas, the coordinator serves as the primary faculty liaison and provides guidance on personnel and pay actions, sabbatical processes, and other employment-related requests. Special projects may involve independent research, analysis, evaluation, and interpretation, and may be proposed by the coordinator or assigned by Department Heads, Directors, or the Operations Manager. The coordinator manages projects from setup through completion and has near-exclusive control of many projects. The position interacts frequently with faculty, staff, and administrative colleagues across the University to provide or request information, explain policies and procedures, and resolve problems in accordance with established policies and procedures. The College of Arts and Sciences is an interdisciplinary academic community serving nearly two-thirds of University of Oregon students, with more than 800 faculty across over 50 departments and programs. Its Academic Service Units provide administrative, strategic, and operational support to multiple academic departments.

Requirements

Two years of general clerical experience, including one year of typing, word processing, or other document-generation experience; OR an Associate's degree in Office Occupations or Office Technology; OR graduation from a private business school with a Certificate in Office Occupations or Office Technology and one year of general clerical experience.
Ability to work effectively independently and as a team member.
Ability to manage multiple priorities, solve problems, stay organized, and maintain keen attention to detail.
Effective interpersonal communication skills and ability to handle sensitive and confidential matters with tact, discretion, and diplomacy.
Ability to understand and follow guidelines, policies, and procedures while exercising independent judgment.
Skill in Microsoft Office, including Word, Excel, PowerPoint, and Outlook, and ability to learn specialized software.
Ability to work with faculty, staff, and students from diverse backgrounds in support of an inclusive, welcoming environment.
Ability to work effectively under deadlines and competing demands.
Adaptability in an environment of change.

Nice To Haves

Experience working in higher education.
Experience identifying, analyzing, and tracking large volumes of data or information on an ongoing basis while correcting identified discrepancies.

Responsibilities

Coordinate faculty-related processes within the assigned ASU, including faculty searches, tenure-track promotion and tenure, reviews and evaluations, and non-tenure-track faculty contract renewals.
Serve as the day-to-day point of contact for faculty and proactively communicate processes, procedures, and deadlines.
Provide guidance to faculty on personnel and pay actions, sabbatical processes, and other employment-related requests in assigned areas.
Assist the Operations Manager with administrative tasks and special projects.
Undertake special projects from setup through completion, including projects involving research, analysis, evaluation, and interpretation.
Provide and request information, explain policies and procedures, and resolve problems in accordance with policies and procedures.