Facility Shift Manager

San Juan College•Farmington, NM

14d•$18

About The Position

The Facility Shift Manager delivers exceptional customer service to all students, faculty, members and guests and is responsible for providing a clean, safe, and friendly environment. The Facility Shift Manager is responsible for monitoring and managing facility usage and activities within the HHPC activity wing. San Juan College is committed to building a diverse faculty and staff, and is an Equal Opportunity Employer. We seek an individual invested in equity and inclusiveness, who has experience with, knowledge of, and sensitivity to the needs of diverse populations.

Requirements

Knowledge of facilities management and business management principles.
Knowledge of supervising employees and working with the public.
Knowledge of SJC and HHPC college policies and procedures.
Knowledge of part-time temp positions and duties.
Knowledge of quality customer service standards.
Knowledge of proper handling of hazardous materials.
Skill in the operation of computers, point of sale system, job related software programs and applications, and ID machine.
Skill in decision-making and problem solving.
Skill in interpersonal relations and in dealing co-workers and the public.
Skill in oral and written communication.
Skill in working effectively with a wide range of constituencies in a diverse community.

Responsibilities

Guide and supervise part-time staff during shift.
Monitor and manage facility usage and activities within the activity wing of the HHPC; enforce HHPC and SJC policies and procedures.
Open and close the HHPC; ensure facility is staffed appropriately at all times and assist in finding shift coverage; delegate shift duties to ensure customer service and safety standards are followed.
Prepare opening and closing duty report; complete and file appropriate shift paperwork.
Provide exceptional customer service to students, faculty, members and guests.
Recommend sports equipment and fitness equipment purchases.
Proactively and accurately respond to questions regarding memberships, rentals, and programs.
Assist HHPC coordinators with program facilitation, set up and break down; assist in implementing emergency response plans.
Solve problems and resolve conflict.
Submit complete and accurate work-orders, incident reports, and accident reports.
Maintain security standards and coordinate with SJC Department of Public Safety.
Assist in coordinating the cleaning of the facility and equipment.
Oversee special events in the activity wing.
Perform other duties as assigned.