Facility Manager

Trafera LLC•Mabscott, WV

3d•$50,000 - $55,000•Onsite

About The Position

The Facility Manager leads the daily operations of facility functions including repair, production, installation services and deployment for Trafera customers. Working closely with Operations leadership, this role manages employee workflows, monitors quality standards, and ensures operational consistency. This is a people leader who is accountable for leading and managing team performance in support of business objectives.

Requirements

Bachelor’s degree in operations, supply chain, business, computer science or other relevant field, or the equivalent amount of training and hands-on experience sufficient to perform the essential functions of the position
6+ years of progressive experience in warehouse or operations management, supply chain, computer repairs, production or other relevant role including at least 3 years leading, mentoring, and developing direct reports.
Proven track record of implementing and executing continuous improvement projects and leading organizational transformation
Strong business acumen and ability to think strategically to contribute toward organizational planning
Demonstrated analytical and problem-solving skills
Strong written and verbal communication skills with the ability to effectively present ideas and deliverables to internal and external stakeholders
Creative, and results oriented mindset with the ability to collaborate with others to identify and solve issues, make proactive recommendations, and lead through influence
Self-directed work style, able to work autonomously, prioritize and deliver results
Ability to travel nationwide as necessary.

Nice To Haves

ERP, specifically Infor, Syteline or other workflow processing tools
CRM, specifically, HubSpot
Data analytics tools, such as Power BI
Warehouse management system, such as Factory Track
Multi-carrier shipping software, such as Pacejet
Microsoft Office Suite, especially Word and Excel

Responsibilities

Manage product and services delivery ensuring it is at or exceeding standards (production, repairs, warehouse and installation)
Design and implement processes to ensure that critical tasks, key workflows, and business drivers are executed efficiently, effectively, safely, and contribute to overall operational performance.
Collaborate with internal teams to streamline workflows, reduce operational friction, and improve order fulfillment and customer experience to support Trafera customer experience expectations
Analyze performance metrics such as quality, throughput, service levels and develop action plans to address gaps and capitalize on opportunities
Ensure service-level agreements (SLAs) and maintain compliance with vendor warranty standards and return merchandise authorization (RMA) processes partnering with other teams as needed
Manage expenses, purchase materials, and maintain inventory accuracy through proper processes
Responsible for ensuring OSHA health and safety standards are followed, serve as emergency point of contact, and as a main point of contact for facility needs/questions
Manage services with third party vendors for building and equipment maintenance and safety such as, custodial, snow removal, company vehicles, forklift and electric pallet jack
Lead, manage, and develop direct reports:
Build trusted and effective relationships to support an organizational culture that lives the values
Maintain active presence within the team, providing daily support and communication to build and foster strong teams and reporting structures
Create and implement standard policies and processes throughout the team
Demonstrate a continuous improvement mindset and empower the team in these efforts
Establish clear expectations and set goals in alignment with strategic plans and ensure accountability for meeting quality and delivery expectations
Foster a culture of cross-facility inclusion by promoting collaboration, communication and shared identity across locations, ensuring all employees feel connected to and valued within the broader organization.
Manage performance and career development to include taking corrective action if necessary
Maintain professional competence, knowledge, and skill necessary in your role
Maintain effective staffing levels and proactively create succession plans, actively participate in recruiting efforts