Facility Services Associate

SPS-North America•Pittsburgh, PA

5d•Onsite

About The Position

SPS Global is seeking a dependable and service-oriented Facility Services Associate to support day-to-day office operations and facilities services. This role is responsible for maintaining an organized, functional, and professional workplace environment while delivering excellent customer support to employees and visitors. The Facility Services Associate plays a key role in office services, mail and shipping operations, conference room support, inventory management, and light facilities coordination. This position is ideal for someone who enjoys hands-on work, thrives in a fast-paced environment, and takes pride in creating a positive workplace experience. This role may include operating forklifts for shipping and receiving support and requires a valid driver’s license for transportation-related tasks. Familiarity with hazardous shipping procedures is a plus, and training will be provided on the S.A.P. inventory system.

Requirements

Positive, professional, and customer-focused attitude
Strong organizational and multitasking skills
Ability to work independently and collaboratively in a team environment
Comfortable performing hands-on and physical job duties
Ability to quickly learn systems, processes, and workplace technology
Strong communication and problem-solving abilities
1+ year of experience in office administration, hospitality, retail, facilities, or customer service
High School Diploma or equivalent preferred
Ability to lift, carry, and move up to 40 lbs.
Comfortable with physical tasks including bending, lifting, walking, and standing
Valid driver’s license
Ability to use or learn workplace technology including handheld scanners, email, Teams, Slack, or Google Workspace
Professional appearance and strong customer service mindset

Nice To Haves

Forklift or fork truck experience
Familiarity with hazardous shipping procedures
Experience with S.A.P. inventory systems
Experience in mailroom, office services, shipping/receiving, or facilities support

Responsibilities

Receive, sort, and distribute incoming mail and packages
Process outgoing shipments and support business center operations
Assist with shipping and receiving tasks, including forklift operation when needed
Support inventory accuracy using the S.A.P. inventory system
Assist with inventory and maintenance of office furniture and equipment
Perform light repairs and basic troubleshooting for facilities issues
Coordinate with vendors for onsite maintenance and service needs
Support office moves and workspace setup
Set up conference rooms and assist with meetings and events, including catering coordination
Maintain office supply, pantry, copier, and printer inventories
Keep kitchens, copy rooms, offices, and conference rooms organized and presentable
Provide light cleaning and tidying throughout shared office spaces
Deliver exceptional customer service to employees and visitors
Provide backup reception and front desk coverage as needed
Support copy/print and business center services
Respond to workplace requests with professionalism, flexibility, and urgency