Facility Service Specialist

City of Austin•Austin, TX

5d•Onsite

About The Position

JOIN THE CITY OF AUSTIN TEAM The City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. Our guiding principles—Empathy, Ethics, Excellence, Engagement, and Equity — anchor our approach in delivering services that significantly impact the lives of Austin residents. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. What Makes the City of Austin Special? Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation. Diverse and Inclusive Workplace: Work in an environment where every voice is valued, and Innovation thrives. Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth: Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments designed to foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country. ABOUT AUSTIN WATER: For over 100 years, Austin Water has been committed to providing safe, reliable, high-quality, and affordable water services to our customers. Today, we serve over 1,000,000 people in the Austin metropolitan area, across more than 548 square miles. As one of the fastest-growing cities in the country, we’re not just keeping up—we’re leading the way with sustainable infrastructure, advanced treatment technology, and environmental innovation. Austin Water consistently ranks among the best in the country when it comes to water quality. We also treat, return, and recycle wastewater in ways that protect environmental resources. Austin Water exceeds federal and state requirements for clean water and environmental compliance at our water and wastewater treatment plants. Job Description: Facility Service Specialist Purpose: This position is responsible for providing maintenance and repairs to assigned buildings, including coordination of internal maintenance personnel or contractor vendors. Duties, Functions and Responsibilities: Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be found. Plans and performs basic building repairs and participates in construction/installation activities on assigned projects. Conducts site inspections and reports on maintenance needs and safety violations. Coordinates with contractors, vendors, and other divisions providing maintenance, repairs, and moves to assigned buildings. Calculates figures and compiles data and information for reports, cost estimates, etc. Prepares and maintains project status reports. Monitors lease agreements, maintenance contracts, equipment installation contracts, and construction contracts. Researches information as requested or needed. Answers questions from internal and external customers. Responsibilities - Supervisor and/or Leadership Exercised : None

Requirements

Knowledge of facility maintenance.
Knowledge of Federal, State, and Local laws.
Knowledge of City practices, policies, and procedures.
Knowledge of safety practices and procedures.
Knowledge of fiscal planning and budget preparation.
Knowledge of general maintenance practices.
Knowledge of monitoring contracts and/or vendors.
Skill in oral and written communication.
Skill in handling multiple tasks and prioritizing.
Skill in planning and organizing.
Ability to coordinate contract work crews providing maintenance and repairs to a variety of building sites.
Ability to work with frequent interruptions and changes in priorities.
Ability to establish and maintain good working relationships with other City employees and the public.
Graduation from an accredited high school or equivalent, plus four (4) years of relevant work experience. Experience may substitute for education up to the maximum of four (4) years.
Class C Driver License.
Ability to bend, lift, walk, carry, or use a force equal to lifting to fifty (50) pounds.

Nice To Haves

Strong technical background in commercial or industrial HVAC systems, with hands-on experience in troubleshooting, maintaining, and performing preventive maintenance.
Familiarity with Building Automation Systems (BAS) or Energy Management Systems (EMS).
Working knowledge of commercial chilled water systems, air handling units (AHUs), variable air volume (VAV) boxes, and economizer controls.
Valid EPA Universal Certification
Ability to travel and work independently in remote areas with minimum oversight.
Ability to travel to multiple sites and work locations, including remote locations accessible only by foot.

Responsibilities

Plans and performs basic building repairs and participates in construction/installation activities on assigned projects.
Conducts site inspections and reports on maintenance needs and safety violations.
Coordinates with contractors, vendors, and other divisions providing maintenance, repairs, and moves to assigned buildings.
Calculates figures and compiles data and information for reports, cost estimates, etc.
Prepares and maintains project status reports.
Monitors lease agreements, maintenance contracts, equipment installation contracts, and construction contracts.
Researches information as requested or needed.
Answers questions from internal and external customers.
General and preventive maintenance of components such as HVAC, plumbing, electrical systems, septic systems, and water well systems.
Maintaining high game fences (chain-link).
Monitoring multiple contracts and contractors when the workload exceeds the position's scope.