Facility Security Officer

MLSE (Maple Leaf Sports & Entertainment Partnership) • Toronto, ON

19h • Onsite

About The Position

As a valuable member of the Facility Security Services team, you will be responsible for the delivery of championship fan service during a variety of sporting and live events. Provide professional, diplomatic, and proactive fan service. Offer a friendly and informed response to any service-related issue/inquiry. Report, evaluate, and follow up on all incidents. Assist in emergency situations, including evacuation and injury. Communicate positively and professionally with co-workers and fans. Ensure adherence to MLSE house policies and procedures. Perform other functions as required. Follow all MLSE Health & Safety policies and procedures. Work in compliance with the provisions of the Occupational Health & Safety Act. Adhere to MLSE service standards and policies.

Requirements

• Must be 18 years of age or older.
• Possession of a valid Security License (Bill C-159) is required.
• Previous experience in the field of security is required.
• First-Aid/CPR training is required.
• Smart Serve certification is required.
• Must be flexible to work shifts, including weekdays as early as 3:00 pm, weekends, overnights, and occasional holidays.

Nice To Haves

• Familiarity with the City of Toronto and tourist attractions is an asset.

Responsibilities

• Deliver championship fan service during sporting and live events.
• Provide professional, diplomatic, and proactive fan service.
• Offer a friendly and informed response to service-related issues/inquiries.
• Report, evaluate, and follow up on all incidents.
• Assist in emergency situations, including evacuation and injury.
• Communicate positively and professionally with co-workers and fans.
• Ensure adherence to MLSE house policies and procedures.
• Perform other functions as required.
• Follow all MLSE Health & Safety policies and procedures.
• Work in compliance with the provisions of the Occupational Health & Safety Act.
• Adhere to MLSE service standards and policies.

Benefits

• MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed