Facility Quality Supervisor (Warehouse Operations)

Nestle Operational Services Worldwide SA•Town of Brookhaven, NY

13d•$78,000 - $90,000

About The Position

The Facility Quality Supervisor leads and develops a team of quality professionals and oversees quality systems that support safe, compliant, and efficient warehouse operations serving multiple manufacturing and packaging functions. The role provides hands-on leadership across inspections, audits, investigations, training, and continuous improvement, partnering cross-functionally to resolve quality concerns and ensure compliance with SOPs, cGMPs, HACCP, and applicable customer, company, and regulatory standards.

Requirements

3–5 years of quality experience within a pharmaceutical, dietary supplement, food, or related regulated manufacturing environment.
Knowledge of FDA regulations and current Good Manufacturing Practices (cGMPs), including 21 CFR Part 111 for dietary supplements.
Experience with quality systems, internal and external audits, Root Cause Analysis, and Corrective and Preventive Actions (CAPA).
Knowledge of quality requirements for dietary supplements, vitamins, and wellness products.
Demonstrated experience in project planning, project management, and continuous improvement initiatives.
Strong analytical and problem-solving skills, including use of quality tools such as Pareto analysis, Statistical Process Control (SPC), and Design of Experiments (DOE).
Ability to identify issues, analyze data, determine root causes, and implement effective solutions.
Strong written and verbal communication skills, with the ability to communicate effectively with employees, customers, auditors, and cross-functional stakeholders.
Ability to read, interpret, and apply technical documents, procedures, safety requirements, quality standards, and government regulations.
Proficient mathematical and statistical skills, including the ability to calculate percentages, proportions, and other quality-related metrics.
Highly organized, with strong attention to detail and the ability to manage multiple priorities.
Ability to work effectively in a fast-paced manufacturing environment and manage situations involving multiple variables.
Physical ability to stand, walk, bend, climb, and occasionally lift materials in a manufacturing and packaging environment.

Nice To Haves

Bachelor's degree in a science-related field.
Experience with Food Safety Plans, HACCP programs, and GFSI standards.

Responsibilities

Develop and implement standards, methods, and procedures for quality inspection, testing, evaluation, and disposition of nonconforming materials.
Establish programs to evaluate the precision and accuracy of production equipment.
Identify operational inefficiencies and support the development of effective solutions.
Ensure a thorough understanding of customer specifications and product requirements.
Develop and maintain HACCP programs, operational quality standards, batch records, and specification documents.
Oversee quality control inspections, sampling, testing, and in-process monitoring to ensure compliance with customer, regulatory, and company standards.
Conduct customer, regulatory, and internal audits to verify adherence to quality systems and processes.
Support the development, implementation, maintenance, and continuous improvement of quality systems, procedures, and technology platforms.
Monitor plant operations to ensure quality, accuracy, timeliness, and compliance with customer expectations.
Develop and implement corrective and preventive action plans to address quality concerns and improve operational performance.
Ensure associates have access to the tools and equipment required to perform their duties and that equipment is properly maintained and calibrated.
Train associates on quality procedures, SOPs, testing methods, and proper use of quality equipment.
Provide daily leadership and guidance on safety, quality, sanitation, customer service, maintenance, and operational best practices.
Lead associate onboarding, training, coaching, performance management, and professional development activities.
Monitor productivity and motivate associates across production and distribution operations.
Maintain accurate documentation, attendance records, and required reports.
Review and approve production deviations and support investigations into quality-related issues.
Conduct root cause investigations and implement corrective actions to address quality deficiencies.
Ensure compliance with company policies, safety requirements, SOPs, cGMPs, and applicable regulatory standards.
Perform other duties as assigned.