Facility Quality Control/Safety Manager

CMI Management•Nashville, TN

19d

About The Position

The Facility Quality Control/Safety Manager develops, implements, and administers quality control and safety programs at CMI’s customer site in Tennessee. The role provides independent oversight of facilities engineering, operations and maintenance, custodial, construction management, administrative, subcontracted, and non-recurring work to ensure compliance with approved plans, customer policies, OSHA requirements, applicable laws and regulations, and industry standards. The manager leads quality inspections, safety and compliance monitoring, root-cause analysis, corrective and preventive actions, performance trend analysis, reporting, and coordination with contract leadership, site personnel, subcontractors, and Government representatives. The role also maintains inspection schedules and auditable records, monitors performance against contractual quality levels, supports audits, delivers training and guidance, and recommends process improvements and risk controls. The position coordinates with CMI corporate on work-related injuries, safety training, and Don’t Walk By submissions.

Requirements

At least 3 years of progressively responsible experience developing, administering, and enforcing quality management and safety programs for facility operations and maintenance, custodial, construction, or integrated facilities management services in a multi-site environment.
Demonstrated knowledge of OSHA requirements, hazard communication, emergency preparedness, incident prevention, root-cause analysis, corrective and preventive action, inspections, audits, and regulatory recordkeeping.
Working knowledge of quality control methods, measurable performance standards, AQLs, trend analysis, and continuous improvement in a performance-based service contract.
Experience maintaining auditable electronic records and using computerized maintenance management systems.
Strong analytical, organizational, inspection, documentation, written communication, and verbal communication skills, including the ability to prepare clear reports and promptly communicate significant risks.
Full professional proficiency in spoken and written English.
Ability to travel to geographically dispersed contract locations throughout Tennessee.
Ability to obtain and maintain required site access, background investigation, credentials, and Government system access.

Nice To Haves

Bachelor’s degree in occupational safety and health, engineering, facilities management, quality management, environmental science, construction management, or a related field; equivalent education, certifications, and directly relevant experience may be considered.
Federal facilities experience.
Experience with NCMMS or a comparable CMMS.
OSHA 30-hour training appropriate to the work environment.
A recognized safety or quality credential such as CSP, ASP, CHST, CQM-C, or equivalent certification.

Responsibilities

Establish, implement, and maintain a comprehensive Quality Control Program covering facilities engineering, operations and maintenance, custodial services, construction management, administrative support, subcontracted services, and non-recurring work.
Lead inspections, safety and compliance monitoring, root-cause analysis, corrective and preventive actions, performance trend analysis, and reporting in coordination with contract leadership, site personnel, subcontractors, and Government representatives.
Develop and maintain inspection and surveillance schedules across functional areas to verify conformance with the PWS, approved plans, service standards, and Acceptable Quality Levels (AQLs).
Conduct and document inspections of work areas, job sites, building systems, custodial operations, construction activities, and work crews to verify quality, safe practices, housekeeping, and correction of deficiencies.
Identify, document, and track nonconformances; perform or facilitate root-cause analysis; assign corrective and preventive actions; verify timely closure; and evaluate effectiveness and prevention of recurrence.
Maintain complete, accurate, auditable records of inspections, surveillance results, deficiencies, corrective and preventive actions, testing, permits, certifications, and supporting documentation in NCMMS and other required systems.
Monitor and report performance against quantitative AQLs, including service-call response, building and space conditions, maintenance completion, utility performance, repair and construction timeliness, tenant concerns, staffing vacancies, vertical transportation performance, and non-recurring work budget execution.
Prepare quality control, safety, environmental, maintenance, service-call, and corrective-action portions of required monthly and annual reports; validate data and explain failures, trends, risks, and corrective actions.
Lead the contract safety and compliance program and verify employee and subcontractor compliance with OSHA standards, safety codes, customer policies, site requirements, and applicable laws and regulations.
Develop, maintain, and support implementation of workplace safety, hazard communication, emergency preparedness and response, water safety, and related site-specific plans, incorporating required plans into Building Operating Plans as applicable.
Maintain Safety Data Sheets for contract chemicals and verify appropriate controls for hazardous substances, environmental hazards, waste, storage tanks, regulated equipment, and other compliance obligations.
Verify that personnel and subcontractors have required technical training, licenses, permits, and active certifications for their work and regulated activities.
Immediately escalate major repairs, safety violations, life-safety concerns, environmental incidents, operational risks, and conditions that could cause violations, fines, service disruptions, injuries, property damage, or contract noncompliance.
Coordinate and cooperate with audits, inspections, data calls, risk-management reviews, and Office of Inspector General or other external audits; track findings through verified resolution.
Use inspection results, NCMMS data, customer feedback, service-call patterns, and performance trends to recommend process improvements, risk controls, training, and operational efficiencies.
Provide quality and safety training, coaching, and technical guidance to managers, employees, and subcontractors, promoting prevention, accountability, continuous improvement, and tenant safety.
Coordinate with CMI corporate on work-related injuries, safety training, and Don’t Walk By submissions.