Quality Control Manager, Quality/ Food & Safety

RYZE•Remote- GA, GA

About The Position

The Quality Control Manager at RYZE, Inc. ensures the quality and compliance of raw materials and finished products manufactured by external partners. The role oversees quality control activities at contract manufacturers, implements quality programs, and drives continuous improvement. Responsibilities include managing daily quality compliance, supporting timely product release, reviewing non-conforming materials, and assisting with complaint investigations. The manager collaborates with Operations, R&D, Logistics, QA, and Regulatory teams to maintain product quality, safety, and compliance.

Requirements

Experience overseeing quality control activities involving raw materials and finished products manufactured by external partners.
Knowledge of FDA 21 CFR Part 111/117 requirements for foods and dietary supplements.
Ability to review specifications, testing protocols, laboratory results, and QC records.
Experience coordinating third-party laboratory testing and evaluating laboratories against ISO/IEC 17025 standards or equivalent.
Ability to investigate quality issues, deviations, non-conformances, and consumer complaints.
Ability to collaborate with cross-functional teams and lead or train QC personnel.

Responsibilities

Review supplier and third-party laboratory Certificates of Analysis (COAs) for accuracy and compliance with specifications.
Facilitate testing and release or rejection of raw material and finished product samples based on established specifications.
Provide onsite quality support during new product launches.
Investigate product quality issues, including consumer complaints, deviations, and non-conformances related to contract manufacturers.
Lead the material review board and manage disposal of non-conforming, expiring, damaged, and returned products at warehouses and 3PLs.
Train and lead virtual QC team members who support various QC functions.
Maintain accurate QC records in accordance with FDA 21 CFR Part 111/117 requirements for foods and dietary supplements.
Manage and approve finished product specifications and testing protocols.
Ensure proper retention and traceability of QC data for audits and regulatory inspections.
Collaborate with QA to ensure corrective and preventive actions (CAPAs) are implemented for identified issues.
Coordinate microbiological, chemical, analytical, and stability testing with third-party laboratories.
Evaluate and approve external laboratories to ensure they meet ISO/IEC 17025 standards or equivalent.
Validate new testing methods or procedures when required.
Work with Operations, QA, Regulatory, and R&D teams on product launches and ongoing quality monitoring.
Partner with Quality on supplier quality programs to ensure raw materials and finished products consistently meet quality and safety requirements.
Identify opportunities to improve QC processes and product quality.
Implement lean or efficiency-focused initiatives to optimize QC operations.
Support cross-functional training initiatives on QC-related topics.
Stay current on industry trends and regulatory changes affecting production quality.