Supervisor, Food Safety and Quality Control

Krispy Kreme•Elk Grove Village, IL

6d•$70,000 - $75,000

About The Position

The Supervisor, Food Safety and Quality is directly involved in product safety and quality from the receipt of incoming ingredients through distribution of finished goods. The role ensures manufacturing and warehousing operations comply with regulatory requirements and quality specifications, and supports facility compliance with Quality Assurance policies and procedures. It requires strong technical and communication skills, including gathering and analyzing information, evaluating findings, and documenting actions. The supervisor performs and oversees food safety and quality checks on processing and packaging lines, including metal detector and critical control point checks, quality grading, sensory and package evaluations, code and seal verification, mix-percentage checks, and analytical testing. The position supports HACCP/HARPC programs, regulatory compliance, investigations, training, corrective and preventive actions, records review and retention, inspections, sampling, sanitation scheduling, and communication with internal and external stakeholders. The role involves physical activity and work in both indoor and outdoor conditions. Production areas without air conditioning may reach 100 degrees for more than an hour, and the position may require extended periods in a cool environment. Lifting up to 75 pounds occasionally and up to 25 pounds frequently is required. Travel may be up to 10%.

Requirements

High school diploma or equivalent (GED).
SQF certification required.
HACCP/HARPC certification required.
2–4 years of experience working in a QA and manufacturing environment.
Ability to complete basic audits, including HACCP/HARPC monitoring and verification, SSOP preoperative and operative sanitation monitoring, pest control, weight-control checks, and on-line quality audits.
Ability to maintain accurate and legible documentation of assigned responsibilities.
Ability to speak, read, and write in English and communicate with management.
Basic math skills.
Basic computer knowledge.
Ability to travel up to 10%.
Ability to perform physical activities including carrying, bending, stooping, grasping, standing, twisting, lifting, walking, sweeping, writing, mopping, and packing doughnut boxes.
Ability to lift up to 75 pounds occasionally and/or up to 25 pounds frequently.
Ability to read and distinguish between products, product boxes, and labels.
Ability to work in indoor and outdoor conditions, including un-air-conditioned production areas that may reach 100 degrees for more than one hour and extended periods in a cool environment.

Responsibilities

Perform checks on packaging and processing lines, including metal detector and CCP verification, quality grading, sensory and sample evaluation, seam and seal checks, code verification, package-integrity checks, mix-percentage checks, and analytical testing as required.
Supervise and perform routine monitoring of production lines, sanitation standards, HACCP/HARPC checks, label audits, and weight checks; complete and review related documentation.
Ensure proper execution of HACCP/HARPC programs and company policies and procedures.
Provide technical support and training to the Doughnut Factory on FDA compliance, process-control problem analysis and investigation, product-performance reporting, GMPs, and food safety principles.
Lead CAPA closures for identified food safety plan non-conformances.
Examine Food Safety Plan records and complete daily records reviews.
File and maintain electronic and hard-copy records for retrieval and compliance.
Coordinate regulatory visits and inspections, including governmental and FDA audits, with management and warehouse staff.
Conduct daily, weekly, monthly, and annual food-safety activities.
Close and audit regulatory or other gaps for short- and long-term follow-up.
Communicate and collaborate with management, peers, customers, and suppliers on food safety and security matters.
Perform pre-operational line inspections and ATP verifications.
Document foreign-material findings and complete line-restart forms.
Collect samples from inbound loads and grade them to verify quality.
Review ingredient statements for inbound ingredients and commodities.
Conduct monthly GMP and food-safety self-inspections as assigned.
Complete monthly glass inspections and update the registry.
Schedule the sanitation crew and create the Master Sanitation Cleaning Schedule.