Facility Program Manager - Anticoagulation

Veterans Health Administration • Minneapolis, MN

4d • Onsite

About The Position

Serves as the Pharmacy Supervisor, Facility Program Manager, and Clinical Pharmacist Practitioner (CPP) in the Anticoagulation Clinic at the Minneapolis VA Health Care System. The incumbent is a licensed pharmacist responsible for overseeing clinical anticoagulation pharmacy programs and implementing safe, effective medication management services to improve patient outcomes.

As Pharmacy Supervisor, the position provides professional and administrative management of an assigned pharmacy area, including budget execution and supervision of pharmacists and technicians. It manages staff, maintains interdepartmental relations, supports the facility’s mission, develops performance standards, ensures compliance with regulatory and accrediting requirements, designs staff orientation and training, monitors staff performance, and develops policies and procedures.

As Facility Program Manager, the position manages the anticoagulation program’s policies, quality resources, and specialty functions to support cost effectiveness and patient outcomes. It coordinates complex pharmacy program activities and works with leadership to establish goals and operational plans.

The position directly supervises the anticoagulation clinical team; develops, implements, revises, and interprets pharmacy policies and procedures; supports compliance with Joint Commission standards and VA directives; and shares responsibility for planning, operating, and evaluating medication management services. It provides comprehensive anticoagulation oversight across Pharmacy Service and MVAHCS, identifies quality-improvement initiatives related to medication safety, develops proposed procedures, identifies resources, assists with staff training, and establishes methods to monitor changes. It also uses informatics resources to identify Veterans taking anticoagulants who may be at risk for adverse or safety events.

The position is full-time, Monday through Friday, 7:30 a.m. to 4:00 p.m. Telework, if available, is ad hoc only; this is not a virtual position.

Requirements

• Graduate of an ACPE-accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.); qualifying foreign graduates must provide FPGEC certification.
• Full, current, and unrestricted license to practice pharmacy in a U.S. state, territory, commonwealth, or the District of Columbia.
• Proficiency in spoken and written English.
• At least one year of experience equivalent to GS-12, in addition to the GS-12 requirements.
• Knowledge of professional pharmacy practice.
• Ability to communicate orally and in writing with patients and health-care staff.
• Knowledge of laws, regulations, and accreditation standards related to distribution and control of scheduled and non-scheduled drugs and pharmacy security.
• Skill in monitoring and assessing drug-therapy outcomes, including physical assessment and interpretation of laboratory and other diagnostic parameters.
• Ability to communicate orally and in writing to persuade and influence clinical and management decisions.
• Expert understanding of regulatory and quality standards for the program area.
• Ability to solve problems, coordinate, and organize responsibilities to maximize outcomes in the program area or area of clinical expertise.
• Expert knowledge of a specialized area of clinical pharmacy practice or specialty pharmacy area.
• Advanced skill in monitoring and assessing drug-therapy outcomes, including physical assessment and interpretation of laboratory and other diagnostic parameters.
• U.S. citizenship is required, subject to the stated VA policy exception for non-citizens when qualified citizens cannot be recruited.
• Must pass a pre-employment physical evaluation or examination and meet stated background, security, onboarding, and other employment conditions.

Nice To Haves

• Recent clinical and/or supervisory experience in a current or previous job involving programs or data analytics specific to anticoagulation program management.
• Advanced pharmacy degree (Pharm.D.).
• PGY1 Pharmacy Practice Residency.
• PGY2 specialty residency or equivalent experience in the specialty applicable to the position.

Responsibilities

• Directly supervise all activities of the anticoagulation clinical team.
• Provide professional and administrative management of an assigned pharmacy area, including budgetary execution.
• Manage staff and maintain effective interdepartmental relations and cooperation with other services.
• Develop performance standards and ensure compliance with regulatory and accrediting requirements.
• Design and implement staff orientation and training programs, and maintain systems to monitor staff performance.
• Develop, implement, revise, and interpret pharmacy service policies and procedures, and ensure compliance with Joint Commission standards and VA directives and handbooks.
• Share responsibility with pharmacy management for planning, operating, and evaluating medication management services.
• Establish program goals and develop operational plans, procedures, and policies to achieve them.
• Develop, organize, coordinate, and manage all pharmacy aspects of the anticoagulation program across Pharmacy Service and MVAHCS.
• Work with leadership to establish program goals and develop or adjust operational plans and procedures.
• Assist with updates or implementation of policies, standard operating procedures, clinical guidance documents, and job aids.
• Identify quality-improvement initiatives related to anticoagulation medication safety and develop proposals for procedures to implement changes.
• Identify resources needed to implement changes, assist in training affected personnel, and establish monitoring methods to assess effectiveness.
• Use informatics resources to identify Veterans on anticoagulants who may be at risk for adverse or safety events.
• Interface with health-care providers and administrators to support compliance with pharmacy policies and procedures.

Benefits

• Competitive salary and regular salary increases.
• 37–50 days of annual paid time off per year, including annual leave, sick leave, and 11 paid Federal holidays.
• Potential credit toward annual leave accrual based on prior work or military service experience, subject to approval.
• Up to 12 weeks of paid parental leave after 12 months of employment, in connection with birth, adoption, or foster care placement.
• Potential childcare subsidy after 60 days for eligible full-time employees and children, subject to income and other limits.
• Traditional federal pension with five-year vesting.
• Federal 401(k) with up to 5% in VA contributions.
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior