Facility Program Manager- Anticoagulation

Veterans Health Administration•Minneapolis, MN

5d•Onsite

About The Position

Serves as the Pharmacy Supervisor, Facility Program Manager, and Clinical Pharmacist Practitioner in the Anticoagulation Clinic at the Minneapolis VA Health Care System. The incumbent oversees clinical anticoagulation pharmacy programs and implements safe, effective medication management services to improve patient outcomes. The role is a supervisory member of Pharmacy Service and a core member of the pharmacy management team, supervising anticoagulation Clinical Pharmacist Practitioners and clinical pharmacy technicians. The position reports directly to the Associate Chief of Pharmacy for Outpatient Operations and collaborates with the pharmacy management team, pharmacy leadership, administrative staff, facility leadership, and other health-care providers. As Pharmacy Supervisor, the incumbent manages the professional and administrative operations of an assigned pharmacy area, including budget execution and supervision of pharmacists and technicians. The role develops performance standards, ensures compliance with regulatory and accrediting requirements, designs staff orientation and training, monitors staff performance, and develops area policies and procedures. As Facility Program Manager, the incumbent manages all aspects of the anticoagulation program, including policy development, quality resources, and specialty functions. The position coordinates and controls complex pharmacy program activities to support cost effectiveness and patient outcomes. It requires knowledge and skill in using databases, query tools, analytics, and informatics resources for quality improvement and anticoagulation stewardship. The position is full-time, Monday through Friday, 7:30 a.m. to 4:00 p.m. Telework, if available, is ad hoc only; this is not a virtual position. The vacancy is permanent, and recruitment or relocation incentives and permanent change of station are not authorized.

Requirements

U.S. citizenship, subject to the stated VA exception for non-citizens when qualified citizens cannot be recruited.
Proficiency in spoken and written English.
Graduation from an ACPE-accredited college or school of pharmacy with a Bachelor of Science in Pharmacy and/or Doctor of Pharmacy degree, or qualifying foreign pharmacy education with FPGEC certification, including the required examinations.
A full, current, and unrestricted license to practice pharmacy in a U.S. state, territory, commonwealth, or the District of Columbia, subject to the stated license-revocation restrictions.
At least one year of experience equivalent to the GS-12 level for the GS-13 Facility Program Manager grade.
Knowledge of professional pharmacy practice; ability to communicate orally and in writing with patients and health-care staff; knowledge of laws, regulations, and accreditation standards concerning drug distribution, control, and pharmacy security; and skill in monitoring drug therapy outcomes, including physical assessment and interpretation of laboratory and diagnostic parameters.
Ability to communicate orally and in writing to persuade and influence clinical and management decisions.
Expert understanding of regulatory and quality standards relevant to the program area.
Ability to solve problems and coordinate and organize responsibilities to maximize program or clinical outcomes.
Expert knowledge of a specialized clinical pharmacy or pharmacy practice area.
Advanced skill in monitoring and assessing drug therapy outcomes, including physical assessment and interpretation of laboratory and other diagnostic parameters.
Pass the required pre-employment physical evaluation or examination, background/security investigation, and drug screening if tentatively selected for a testing-designated position; participate in the seasonal influenza vaccination program; and complete onboarding and application documentation requirements.
Serve a one- or two-year trial period, during which continued employment is evaluated.
Submit a transcript with the application; foreign education used to qualify must be accompanied by a Certificate of Foreign Equivalency.

Nice To Haves

Recent clinical and/or supervisory experience working with programs or data analytics specific to anticoagulation program management.
Doctor of Pharmacy (Pharm.D.) degree or other advanced pharmacy degree.
PGY1 Pharmacy Practice Residency.
PGY2 specialty residency or equivalent experience in the specialty applicable to the position.

Responsibilities

Directly supervise all activities of the anticoagulation clinical team, including anticoagulation Clinical Pharmacist Practitioners and clinical pharmacy technicians.
Manage all aspects of the anticoagulation program at the Minneapolis VA Health Care System, including policy development, staff scheduling and education, and process changes to improve patient care.
Develop, implement, revise, and interpret Pharmacy Service policies and procedures, and ensure compliance with Joint Commission standards and VA Central Office directives and handbooks.
Share responsibility with pharmacy management team members for planning, operating, and evaluating medication management services for Veterans.
Establish program goals and develop operational plans, procedures, and policies to achieve them.
Coordinate with health-care providers and administrators to ensure compliance with pharmacy policies and procedures.
Develop, organize, coordinate, and manage pharmacy aspects of anticoagulation services across the facility.
Identify anticoagulation medication-safety quality-improvement initiatives; propose procedural changes, identify resources, assist with staff training, and establish methods to monitor effectiveness.
Use databases, query tools, analytics, and informatics resources to support quality improvement and identify Veterans taking anticoagulants who may be at risk for adverse or safety events.
Manage the assigned pharmacy area’s professional and administrative operations, including budgetary execution and interdepartmental relations.
Develop performance standards, orientation and training programs, and systems to monitor staff activities.
Attend assigned local, VISN, and national meetings and serve as a point of contact for anticoagulation-related matters.