Facility Program Manager - Pharmacist

Veterans Health Administration•Shreveport, LA
•Onsite

About The Position

The Facility Program Manager is a GS-13 pharmacist role responsible for evaluating Community Care pharmacologic therapy and prescription processing, supporting medication safety and counseling, and managing program operations. The position develops and updates policies and procedures for Community Care prescription receipt and processing and other pharmacy enterprise operations; supports Pharmacy Technicians and Clinical Pharmacists; maintains subject matter expertise in relevant software and technology; manages program data and information; and participates in facility, VISN, and national committees and workgroups. The role is based in an office/clinic setting and is not virtual. Telework is available. The position is eligible for the Education Debt Reduction Program (EDRP), subject to individual eligibility and program approval. The work schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m.; weekends, holidays, and hours outside the normal tour may be required, and the schedule may change based on facility needs.

Requirements

  • Graduate of an ACPE-accredited College or School of Pharmacy with a BS in Pharmacy and/or a Pharm.D.; foreign pharmacy graduates must provide FPGEC certification, including passing the Foreign Pharmacy Graduate Equivalency Examination.
  • Full, current, unrestricted pharmacist license in a U.S. state, territory, commonwealth, or the District of Columbia, with current registration maintained if required for licensure.
  • One year of experience equivalent to the next lower grade level for GS-13, in addition to the GS-12 requirements.
  • Ability to communicate orally and in writing to persuade and influence clinical and management decisions.
  • Expert understanding of regulatory and quality standards for the program area.
  • Ability to solve problems, coordinate and organize responsibilities to maximize outcomes in the program area or area of clinical expertise.
  • Expert knowledge of a specialized area of clinical pharmacy practice or specialty area of pharmacy.
  • Advanced skill in monitoring and assessing drug therapy outcomes, including physical assessment and interpretation of laboratory and other diagnostic parameters.
  • Proficiency in spoken and written English.
  • U.S. citizenship, except where VA policy permits appointment of non-citizens when qualified citizens cannot be recruited.

Nice To Haves

  • Knowledge of Office of Community Care prescription processes.

Responsibilities

  • Evaluate the appropriateness of Community Care pharmacologic therapy, weigh risks and benefits of therapeutic alternatives, and process medication orders when appropriate.
  • Provide medication reconciliation and patient medication counseling, verifying and documenting patient understanding, proper medication use, and expected outcomes when necessary.
  • Obtain medication histories and assess for potential drug interactions, therapeutic duplications, regimen efficacy, compliance patterns, and drug reactions.
  • Take action to resolve medication-related issues and document significant findings in the medical record.
  • Report actual or potential medication errors and adverse events, and participate in quality improvement activities to promote patient safety.
  • Develop and update policies and procedures for operational requirements related to Community Care prescription receipt and processing.
  • Instruct and support Pharmacy Technicians and Clinical Pharmacists who review and process Community Care prescriptions.
  • Maintain subject matter expert knowledge of software and technology used to receive Community Care prescriptions.
  • Assist with developing and updating policies and procedures within the pharmacy enterprise.
  • Manage program data and information using tools such as Excel, dashboards, and SharePoint sites.
  • Serve on and participate in facility, VISN, and national committees and workgroups as assigned and aligned with job functions.

Benefits

  • Education Debt Reduction Program (EDRP), subject to eligibility and program approval, with an award of up to $200,000 and an eligibility period of one to five years.
  • Competitive salary and regular salary increases.
  • 37–50 days of annual paid time off per year, including annual leave, sick leave, and 11 paid federal holidays.
  • Up to 12 weeks of paid parental leave after 12 months of employment, in connection with the birth, adoption, or foster care placement of a child.
  • Childcare subsidy may be available after 60 days for eligible full-time employees, subject to income and other eligibility conditions.
  • Traditional federal pension with five-year vesting and federal 401(k) with up to 5% in VA contributions.
  • Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement.
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