Facility Program Assistant - Slide Attendant - Casual

The City of Red Deer • Red Deer, AB

9d • Onsite

About The Position

These positions are part of the waterpark team, working directly with facility patrons. Responsibilities include monitoring specific areas within the waterpark, providing direction and education to patrons, assisting with first aid and emergency situations, performing cleaning and daily maintenance procedures, and providing program support.

Requirements

• Grade 10 or equivalent
• Bronze Cross Certification
• Exceptional customer service skills
• Demonstrated high level of verbal, written, and listening skills
• Intermediate First Aid Certificate
• Commitment to the City’s Cornerstone Values

Responsibilities

• Support recreation programs and events by: Assisting participants, staff, and instructors, Setting up and taking down equipment and spaces, Ensuring supplies and equipment are available and used safely, Maintaining basic knowledge of assigned programs, Sharing participant feedback with appropriate staff
• Provide excellent customer service by: Greeting and assisting patrons in a friendly, professional manner, Answering questions and addressing concerns, Verifying registrations, memberships, and wristbands, Following customer service standards and principles
• Maintain a safe, secure, and welcoming facility by: Monitoring assigned areas and patron activity, Managing traffic flow in public spaces, Participating in emergency response procedures, Identifying and addressing unsafe conditions
• Support facility cleanliness and upkeep by: Performing general housekeeping and light maintenance tasks, Storing equipment properly, Reporting maintenance or safety issues to the appropriate staff
• Follow health and safety requirements by: Complying with organizational health and safety policies, Participating in required training, inspections, and incident reporting
• Perform other related duties as assigned by a supervisor

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees