Facility Operations Manager-Automotive Industry

National Performance Warehouse•Twin Falls, ID

12d•Onsite

About The Position

NPW is seeking a driven and experienced Facility Operations Manager to lead our team and oversee daily store operations. We are looking for a dedicated leader with a strong background in the automotive aftermarket industry and previous management experience. This is an excellent opportunity for someone who is passionate about customer service, team development, and business growth. This position is eligible for a performance-based bonus program. The ideal candidate will be responsible for driving sales, developing employees, maintaining operational excellence, and fostering a customer-focused culture that supports the continued success of the business. About NPW NPW is a leading independent automotive aftermarket parts distributor with more than 500 employees and 50 company-owned locations across 14 states, including retail stores and distribution centers. Founded in 1969, NPW has grown into an industry leader through strategic acquisitions and ongoing expansion, earning a reputation for exceptional service and reliable product availability.

Requirements

Minimum of three (3) years of experience in the automotive industry.
At least one (1) year of management or supervisory experience required.
Strong leadership, coaching, and team-building skills.
Proven ability to drive sales and improve operational performance.
Excellent communication, interpersonal, and problem-solving abilities.
Self-motivated with a proactive, entrepreneurial mindset.
Strong organizational and time-management skills.
Positive attitude and commitment to delivering exceptional results.
Proficiency with Microsoft Office applications, including Outlook, Excel, and Word.

Responsibilities

Lead daily store operations and drive profitable sales growth.
Inspire, coach, and motivate Counter Sales and Shipping team members to achieve performance goals.
Deliver outstanding customer service and ensure a positive customer experience.
Manage operating expenses and support overall business profitability.
Identify opportunities for growth through customer engagement and sales initiatives.
Monitor local market conditions, industry trends, customer demands, and competitor activities.
Ensure compliance with all company policies, procedures, and safety requirements.
Foster a positive, team-oriented work environment focused on accountability and results.
Manage priorities effectively in a fast-paced, deadline-driven environment.
Utilize Microsoft Office applications, including Outlook, Excel, and Word, to support daily operations.
Communicate effectively with employees, customers, and management.
Perform additional duties as assigned.