Facility Operations Manager

Johnson Controls•Linthicum, MD

5d•$89,400 - $119,300•Onsite

About The Position

This position offers an exciting opportunity to join Johnson Controls and be responsible for managing and maintaining the Howard County Circuit Courthouse. The Facilities Manager plays a vital leadership role in ensuring the facility operates safely, efficiently, and reliably every day. In this on-site role, the Facilities Manager is accountable for all aspects of day‑to‑day leadership and operations, including regular communication with the client, monitoring of the CMMS system, an in-depth understanding of the contract, strategic planning and execution of preventive maintenance programs, and thoughtful lifecycle planning of assets—all while maintaining strong fiscal discipline. Success in this position requires the ability to balance operational excellence with budgetary responsibility and long‑term sustainability. Beyond technical and operational expertise, the Facilities Manager serves as a key point of contact for stakeholders, actively managing expectations through clear, transparent communication. The role also involves building, developing, and leading a high‑performing operations team that is committed to safety, accountability, and continuous improvement.

Requirements

Bachelor’s degree in business, engineering, construction management, or equivalent experience in a facilities management discipline with 10+ years of progressive responsibility.
Minimum of 10 years of management and leadership experience with a reputable organization.
Proficient with Windows-based software including Excel, Word, PowerPoint, MS Project.
Experience managing multi-disciplinary teams and cross-functional working groups.
Proven experience leading customer and stakeholder meetings.
Demonstrated ability to manage operations in compliance with technical and contractual requirements.
Hands-on experience managing preventive maintenance and repairs for MEP, fire alarm systems, security systems, and building automation systems.
Experience with building systems including HVAC, electrical, plumbing, fire alarm, security cameras, access control, and related facility infrastructure.
Experience supporting mission-critical or high-availability facilities.
Knowledge of OSHA codes, regulations, and safety compliance requirements.

Nice To Haves

BOMA and/or IFMA designation (RPA/CFM) preferred.
Track record of developing a team culture focused on Customer Satisfaction and Continuous Improvement.

Responsibilities

Manage and maintain the Howard County Circuit Courthouse.
Ensure the facility operates safely, efficiently, and reliably.
Manage all aspects of day-to-day leadership and operations.
Communicate regularly with the client.
Monitor the CMMS system.
Understand the contract in-depth.
Plan and execute preventive maintenance programs.
Plan for the lifecycle of assets.
Maintain fiscal discipline.
Balance operational excellence with budgetary responsibility and long-term sustainability.
Serve as a key point of contact for stakeholders.
Manage expectations through clear, transparent communication.
Build, develop, and lead a high-performing operations team committed to safety, accountability, and continuous improvement.
Serve as the primary client-level liaison for addressing operational, contractual, and financial matters.
Prepare and deliver accurate monthly operational and financial reports.
Develop, manage, and track operating budgets and financial forecasts, ensuring performance aligns with contractual and organizational financial objectives.
Delegate tasks, meet deadlines, and maintain accountability across the team.
Take off-hour calls and respond to emergencies when necessary.
Serve as a role model, mentor, and trusted resource to staff and stakeholders.
Comprehend complex contract terms and performance requirements, and work collaboratively with the customer to ensure alignment with contractual obligations and operational policies.
Manage subcontractors and vendor relationships, including contract administration, performance monitoring, compliance, and cost control.
Manage KPI's.
Ensure the quality, accuracy, and completeness of data entered into the CMMS.
Administer documentation related to extension requests, relief events, and repair justifications in accordance with contract requirements.
Review, develop, and proactively implement operational procedures and best practices.
Provide oversight of day-to-day operations as well as long-term planning activities.
Manage supervisors and staff, including hiring, promotions, recognition, performance improvement plans, and ongoing performance monitoring.
Provide technical and managerial guidance to the operations team.
Read and interpret blueprints and as-built drawings.