Facility Manager

Spare Time Entertainment•Pineville, NC

3d•Onsite

About The Position

This is a hands-on leadership role where you will support and guide mechanics and the pit crew, ensuring work progresses efficiently. You will interact professionally with guests and team members, partner weekly with the General Manager on priorities, projects, and budgets, and oversee the upkeep of the building, grounds, and equipment. This role involves managing vendor relationships, maintaining organized inventory and accurate records, performing routine HVAC maintenance, and acting as the point person for utilities and communication issues. You will also conduct safety checks, keep machine areas clean and organized, maintain and repair various equipment including pinsetters, scoring systems, vending machines, and kitchen equipment, and address issues from lane call books quickly. For locations with amusements, you will perform daily walkthroughs of the game zone, test and troubleshoot arcade games and related equipment, and partner with leadership to resolve equipment issues. The role offers a fast-paced, team-oriented environment with opportunities to lead, train, and develop a skilled crew in a fun, high-energy setting.

Requirements

2+ years of supervisory experience
2+ years of mechanic experience or equivalent training
5+ years of experience maintaining building infrastructure
Experience in construction, maintenance, or facility operations
Working knowledge of electrical, mechanical, and HVAC systems
Comfortable using hand and power tools and troubleshooting equipment
High school diploma preferred

Responsibilities

Lead from the floor — supporting and guiding the mechanics and pit crew while keeping work moving and on track
Interact professionally with guests and team members using our Service Standards (Code S.E.R.V.E.)
Partner weekly with the General Manager to align on priorities, projects, and budgets
Own the upkeep of the building, grounds, and equipment — troubleshooting issues as they come up
Manage vendor relationships for maintenance, equipment, and landscaping
Maintain organized inventory and accurate records for tools, parts, and equipment
Perform routine HVAC maintenance (filters, coils, general upkeep)
Act as the point person for utilities and communication-related issues
Conduct safety checks, visual inspections, and stay ahead of potential hazards
Complete regular approach patrols and document findings
Keep machine areas clean, organized, and operating safely
Maintain and repair pinsetters, scoring systems, foul units, vending machines, and kitchen/lounge equipment
Review lane call books daily and address issues quickly
Create temporary fixes when needed to minimize downtime
Support general facility needs, including light housekeeping when needed
Perform daily walkthroughs of the game zone to ensure everything is working properly
Test and troubleshoot arcade games, laser tag, escape rooms, and related equipment
Partner with leadership to communicate and resolve equipment issues