Facility Manager

EMCOR Facilities Services•Owensboro, KY

13h•Onsite

About The Position

EMCOR Facilities Services (EFS) manages and supports over 1 billion square feet of facilities space for leading organizations, covering commercial office space, manufacturing, and retail portfolios. EFS utilizes skilled employees, best-in-class processes, and precise quality control standards to help clients maintain their competitive edge 24/7/365, resulting in high-performing facilities that improve business productivity, reduce energy consumption and costs, and provide long-term value. The Facility Manager (FM) is responsible for planning, directing, coordinating, and ensuring the execution of all work within EMCOR's scope at the site, tracking, completing, and recording it in the Computer Maintenance Management System (CMMS). The FM ensures client expectations, site KPIs, and EMCOR goals are met, developing action plans and Root Cause Analysis for any issues or underperforming services. This role involves working with maintenance personnel and subcontractors to ensure duties are completed safely, effectively, and properly documented according to CMMS, OSHA, and internal standards. The FM facilitates safety and operational meetings to drive the safety and operating culture within their team, manages and responds to breakdowns and emergency calls, and oversees time-critical repairs. Additionally, the FM supports corporate projects, acts as the primary interface between EMCOR and the client, fostering an environment aligned with EMCOR values and culture. The FM develops strategies to improve equipment reliability, teammate safety, and overall service delivery costs, participates in customer meetings, builds relationships with customer points of contact and end users, and delivers presentations on site performance.

Requirements

Bachelors’ Degree or equivalent combination of education and experience.
Minimum of 7-10 years of experience in facilities management and Team Leadership.
OSHA 10 hour and/or 30 Hour card is required.
Strong computer skills using Microsoft Office, including proficiency in Excel, Word and PowerPoint.
Experience with Enterprise Software and CMMS required.
English Written and Oral Communication Skills.
Ability to read and comprehend instructions including, but not limited to, safety policies and procedure manuals.
Ability to write routine reports and correspondence.
Ability to effectively present information in individual and small group situations.
Ability to communicate effectively and efficiently with both management and field level employees.
Engage associates to complete tasks efficiently and with a positive attitude.
Ability to coach associates in a constructive manner.
Leads by example and practical applications.
Exhibit business acumen and the ability to analyze business issues.
Provide solutions that address and align to broader business requirements and strategic initiatives.
Collaborate across business functions within EFS and with the customer to leverage expertise.
Define priorities that result in greatest organizational impact and complete successful execution.
Model safe work habits to your work team.
Conduct safety training meetings with your work teams and share Good Work Practices (GWPs) and other safety tools.
Attend safety training and ensure your team has completed all safety training.
Embrace a culture focused on creating and operating in a safe work environment.
Follow all workplace and trade safety laws, regulations, standards, practices and policies at all times.
Wear personal protective equipment when applicable.
Evaluate the personal protective equipment and tools/equipment used by your team and ensure they meet standards; replace as needed.
Report all safety issues, concerns and violations; discipline associates who violate safety guidelines.
Complete work in a safe manner.
Follow policies and procedures as outlined by law, company and customer.
Treat co-workers, supervisor and customer with mutual trust and respect.
Always follow the anti-harassment policy.
Give and receive instructions in a clear and professional manner.
Communicate effectively with supervisor.
Accurately complete tasks in timely and consistent manner.
Ability to understand and carry out instructions.
Follow a disciplined approach to complete daily activities.
Strong organizational and analytical skills.
Willing to go “above and beyond” to satisfy the customer.
Work with minimal supervision.
Work cooperatively within a team.
Display strong customer service orientation.
Build positive relationships with co-workers, supervisor and customer.
Arrive on time and prepared for work.
Flexible and able to adapt to changing business needs.

Nice To Haves

Facility Maintenance Professional (FMP) certification
Certified Facility Manager (CFM) certification
Sustainability Facility Professional (SFP) certification
Root Cause Analysis (RCA) certification
Experience with Corrigo

Responsibilities

Plan, Schedule and Coordinate all work through the CMMS system, facilitate Daily Maintenance Planning (DMP) meetings with the team, ensuring all SLA’s and KPI’s are met including on-time completion.
Organize workload to manage normal day-to-day activities and supervise teammates and subcontractors to ensure work is executed safely, on time and to the EMCOR quality standards. All documentation to be kept and organized in a manner to meet any customer audits.
Build relationships with the clients and participate in client meetings to understand priorities, objectives and make recommendations to improve facility productivity, quality of service, reduction of cost and improvement of overall KPI results.
Model company & client policies and procedures.
Identify, analyze, and resolve problems in a team environment.
Foster a positive work environment with associates performing work order audits focused on ensuring safety and quality expectations are met.
Provide training, mentorship, and development, managing the review process focused on performance and representation of EMCOR values and culture.
Manage small projects on site and/or interact with the EMCOR corporate project team to assist with proposals, Scope of Work documents, and project execution.
Follow up on punch-list items and provide feedback to the corporate project team.
Evaluate physical buildings, assets, equipment, and processes for compliance with standards (both company and client) as required.
Manage all metrics and KPI’s associated with their site including operational, safety and financial (Budget, Accruals & Savings) metrics. Ensure compliance with all site KPI metrics, developing and executing action plans when necessary.
Develop and make presentations to internal and customer audiences related to site performance.
Manage Vendors safety and performance while on site and Provide input/participate in regularly scheduled subcontractor performance reviews.
Promote commitment to environmental health and safety by leading daily toolbox talks and weekly safety meetings with the EMCOR team and managing vendor on site safety process including execution of permits. Ensure all teammates and vendors are adhering to safety practices. Investigate any concerns, escalating issues to EMCOR operation and safety management resources, making recommendations for resolution.
Understand all compliance related services in scope and ensure execution and documentation of services is accurate to exceed all potential compliance audit requirements.