Facility Manager

JLL • Tucson, AZ

3d • Onsite

About The Position

The Facility Manager is the single point of contact responsible for facilities management and assists the Regional Facilities Manager and/or Account Leader with delivering quality facility management services. The role coordinates tenant requirements and service delivery to ensure satisfaction. It is an on-site position in Tucson, Arizona, and does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship.

The Facility Manager supports client goals and projects, develops programs and procedures to reduce operating costs and improve productivity, oversees client reporting and recordkeeping, and manages building technicians, vendors, and contractors. The role leads facilities staff, supports annual management planning, oversees capital and expense budgets, and helps maintain a positive client relationship through responsive site leadership. It also monitors service delivery, safety, and compliance, and works toward agreed performance goals and key performance indicators.

Requirements

• Bachelor’s degree or equivalent work experience in Facilities Management with a management or technical emphasis.
• At least 5 years of industry experience in a corporate environment, integrated facilities management, or third-party service provider.
• Experience managing a team in a supervisory or lead capacity.
• Experience in a client-facing role, with strong communication and presentation skills.
• Proficiency in Microsoft Office, including Excel, PowerPoint, and Outlook.
• Computer proficiency with CMMS systems.
• Previous budget management experience.
• Authorization to work in the United States without visa sponsorship.

Nice To Haves

• Experience managing a facilities team across multiple disciplines, including technical and administrative staff.
• Familiarity with regulated spaces or strict standard operating procedures (SOPs).
• Hands-on technical maintenance experience.

Responsibilities

• Support the Regional Facilities Manager and/or Account Lead in implementing short- and long-term client goals and projects.
• Develop and implement programs, processes, and procedures to reduce operating costs and increase productivity.
• Oversee monthly, quarterly, and annual reporting requirements based on client needs.
• Complete facilities-related reports accurately and on time in accordance with client recordkeeping policies.
• Manage work assignments for building technicians, vendors, and contractors.
• Lead facilities staff to deliver expected service levels within the prescribed budget.
• Assist with developing and implementing the annual management plan for buildings in the area.
• Oversee development and management of capital and expense budgets in coordination with the client representative.
• Maintain client satisfaction and a positive relationship through leadership, responsiveness, creativity, and a seamless interface between the client’s real estate organization and facilities.
• Recommend capital improvements and prepare operating budget reports.
• Prepare monthly operating budgets and forecasts, and complete monthly variance reports.
• Follow the annual performance plan and achieve client-agreed key performance indicators.
• Share innovations and best practices with the assigned JLL Facilities Management best-practices owner.
• Manage on-site contractors, ensuring they follow client and JLL policies and correctly complete service delivery.
• Oversee contracted service delivery.
• Ensure client and JLL policies concerning service delivery, safety, and compliance are followed.
• Perform other duties as assigned.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Supportive culture and a comprehensive benefits package prioritizing mental, physical, and emotional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager