Facility Manager

JLL • Tucson, AZ

4d • Onsite

About The Position

The Facility Manager is the single point of contact responsible for facilities management and supports the Regional Facilities Manager and/or Account Leader in delivering quality facility management services. The role coordinates and manages tenant requirements and service delivery to ensure client satisfaction. This is an on-site position in Tucson, Arizona.

The Facility Manager supports client goals and projects, develops programs and procedures to reduce operating costs and improve productivity, oversees reporting and recordkeeping, manages work assignments for technicians and contractors, and leads facilities staff to deliver contracted services within budget. The role also assists with annual management plans, oversees capital and expense budgets, recommends capital improvements, prepares budget reports and forecasts, and monitors performance against agreed client objectives. The position ensures that contractors follow client and JLL policies, including safety and compliance requirements, and shares best practices across JLL Facilities Management.

Requirements

• Bachelor’s degree or equivalent work experience in Facilities Management with a management or technical emphasis.
• At least 5 years of industry experience in a corporate environment, integrated facilities management, or a third-party service provider.
• Experience managing a team in a supervisor or lead capacity.
• Experience in a client-facing role, with strong communication and presentation skills.
• Proficiency in Microsoft Office, including Excel, PowerPoint, and Outlook.
• Computer proficiency in CMMS systems.
• Previous budget management experience.
• Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

• Experience managing a facilities team across multiple disciplines, including technical and administrative staff.
• Familiarity with regulated spaces or strict standard operating procedures (SOPs).
• Hands-on technical maintenance experience.

Responsibilities

• Support the Regional Facilities Manager and/or Account Lead in implementing short- and long-term client goals and projects.
• Develop and implement programs, processes, and procedures that reduce operating costs and increase productivity.
• Oversee monthly, quarterly, and annual reporting requirements based on client needs.
• Complete facilities reports accurately and on time in accordance with client recordkeeping policies.
• Manage work assignments for building technicians, vendors, and contractors.
• Lead facilities staff to deliver expected client service levels within the prescribed budget.
• Assist with developing and implementing the annual management plan for buildings in the area.
• Oversee the development and management of capital and expense budgets in coordination with the client representative.
• Maintain client satisfaction by providing responsive site leadership and a positive interface between the client’s real estate organization and facilities operations.
• Recommend capital improvements and prepare operating budget reports, monthly operating budgets, forecasts, and variance reports.
• Follow the annual performance plan and achieve key performance indicators agreed with the client.
• Share innovations and best practices with the assigned owner of best practices for JLL Facilities Management.
• Manage on-site contractors and ensure they follow client and JLL policies and complete service delivery correctly.
• Oversee contracted service delivery and ensure client and JLL requirements for service, safety, and compliance are followed.
• Perform other duties as assigned.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager