Facility Manager

Colliers International Valuation & Advisory Services•Dallas, TX

About The Position

The Facility Manager oversees facility management across client locations, including annual on-site assessments of restaurant facilities and equipment, reporting on conditions, and preparing scopes of work. The role engages and manages contractors and service vendors to carry out repair, maintenance, and rollout projects while minimizing disruption to operations. It responds to facilities, equipment, and site support requests and follows company and client policies, procedures, and service standards. The position emphasizes client relationships, organization, attention to detail, and customer care. The manager is required to live full-time in the Dallas area. The role manages repair and maintenance work and projects involving building components, mechanical, electrical, and plumbing systems, finishes, restaurant equipment, signage, and site components. Responsibilities include developing and executing a three-year plan, coordinating scheduled maintenance, managing costs and schedules, supporting annual budgeting, and communicating planned work to Operators and Corporate Staff. The Facility Manager also supports restaurant transitions and warranty-period needs, project rollouts and initiatives, and the closing of mall or freestanding locations. The position requires travel involving 50 to 100 overnight stays per year and includes additional duties and after-hours support.

Requirements

Seven or more years of professional experience in facilities management, construction management, or design of restaurant, retail, or commercial buildings.
A degree in Engineering, Architecture, Building Science, or Business.
Working knowledge of building components and mechanical, electrical, and plumbing systems.
Working knowledge of applicable codes and ADA requirements.
Strong negotiation skills.
Ability to manage multiple fast-paced projects.
Ability to build and maintain professional relationships.
Strong communication skills and a sense of urgency to ensure project throughput.
Solution-oriented approach.
Computer and technology capability.
Ability to travel, including 50 to 100 overnight stays per year.
Must live full-time in the Dallas area.
Must be currently authorized to work in the United States on a full-time basis; the employer will not sponsor work visas.

Nice To Haves

Restaurant equipment and/or foodservice experience.

Responsibilities

Conduct annual site surveys of facilities and equipment, report their condition, and develop repair and maintenance scopes of work.
Develop and execute a three-year plan.
Build and maintain relationships with property owners, tenants, vendors, contractors, Operators, and Corporate Staff.
Develop accurate project costs; assign, execute, and close out repair, maintenance, and equipment projects identified through assessments and stakeholder notifications.
Deliver projects within scope and budget, on schedule, and in partnership with Operators and team members.
Communicate planned work and schedules to Operators and Corporate Staff.
Manage repair and maintenance work related to building components, MEP systems, finishes, equipment, signage, and site components.
Develop and coordinate scheduled maintenance plans and activities.
Develop regional repair and maintenance contractors and update regional repair and maintenance costs.
Manage work involving restaurant facilities and equipment, including lighting, flooring, walls, ceilings, doors, seating, playgrounds, menu and sign systems, food preparation and refrigeration equipment, HVAC, exhaust systems, plumbing and grease containment, cooking equipment, and parking lots.
Identify and communicate building and system problems that could be avoided through improved design or construction practices.
Train and coach Operators, Corporate Staff, and Contractors on facilities management processes and objectives.
Assist with annual budget development through planned and deferred projects in the region.
Provide feedback to cross-functional partners, including Specialty Consulting, Reinvestment, and New Store Construction.
Establish and maintain baseline knowledge of specific equipment and building systems.
Transition restaurants from New Store Construction and Strategic Reinvestment to Facilities Management, and support restaurants during the 12-month warranty period.
Support the Test and Rollout team through project planning, partner management, and coordination with Operators and team members.
Support initiatives involving groups such as Custom Project Solutions (CPS), Specialty Consulting, Supply Chain, Food Safety, and Operator Transitions.
Manage closings of mall or freestanding locations.
Complete additional duties as assigned and provide after-hours support.