Facility Manager

JLL•Salt Lake City, UT

3d•Onsite

About The Position

The Facilities Manager participates in managing mixed-use properties and facilities, ensuring procedural and legislative requirements are met and conducting work-site inspections to monitor the implementation of building and facilities management policies and procedures. The role develops and implements operational plans and budgets, maintains policies and stakeholder relationships, and oversees contracts, vendors, maintenance operations, field inspections, safety compliance, and documentation. The manager leads and supports facilities staff, including distributing work, monitoring performance and attendance, identifying training needs, and contributing to performance evaluations. The position coordinates preventive and corrective maintenance, responds to service requests and complaints, monitors contractor performance and work orders, and ensures services meet contractual and quality standards. It also involves reviewing maintenance and inspection reports, coordinating civil works, verifying fire safety and lift maintenance, maintaining contract and invoice records, and preparing periodic reports for the direct supervisor. Other administrative duties may be assigned by the Senior Facility Manager. This is an on-site position in Salt Lake City, Utah. Candidates must be authorized to work in the United States without visa sponsorship and be able to pass a federal background check.

Requirements

Minimum of 5–8 years of overall Property Management experience.
Ability to pass a federal background check.
Must be authorized to work in the United States without visa sponsorship.

Responsibilities

Develop, formulate, implement, and monitor operational plans for property and facilities activities, including expenditure, performance indicators, and completion rates.
Estimate the annual property and facilities budget after collecting and reviewing requirements from relevant department sectors.
Develop, maintain, and seek approval for property management and facilities policies, procedures, and controls.
Maintain working relationships with internal departments, government departments, service providers, and other external entities through communication and meetings; respond to inquiries and participate in meetings, workshops, and teamwork.
Supervise contract officers and oversee property management, facilities management, landscaping, and maintenance contracts; review contracts before renewal.
Verify tender documents and recommend contract renewals or changes based on contractor performance in consultation with the contract officer.
Evaluate supplier and contractor work through site visits and employee feedback, and ensure efficient, high-quality services at appropriate cost.
Address contract breaches and delays, communicate shortcomings to contracted entities, coordinate deductions with the Accounts Section after Section Manager approval, and review completion certificates for invoices before submitting them for final approval and payment.
Contribute to annual performance evaluations of operations and facilities employees, follow up on feedback, motivate staff, identify employee needs, propose training, hold team meetings, distribute work, and approve attendance, departure, and leave through approved systems.
Implement and follow up preventive and corrective maintenance for buildings, facilities, premises, and property in accordance with maintenance programs and instructions.
Monitor maintenance service contracts and contractor compliance with terms, specifications, plans, schedules, time frames, and quality requirements; evaluate performance and coordinate with Facilities Management Section employees on identified faults.
Provide technical support to contractors or employees as needed and follow up on correspondence regarding contractual matters, unavailable services, or shortcomings.
Meet with the engineer responsible for maintenance works, review maintenance reports, and meet with the site engineer and technicians to follow up daily activities.
Receive emergency maintenance requests and complaints through the Deltaworks Service Desk; coordinate assessment, repairs, timely service, and verification of completion; monitor contractor performance against work orders and internal feedback.
Conduct field rounds to inspect building condition, maintenance needs, safety, and civil works requirements; follow up building rehabilitation and minor civil works projects.
Review inspection-round reports, recommend works according to priority and condition, and review the budget allocated to maintenance.
Verify the efficiency and periodic maintenance of fire alarm systems and firefighting equipment, and monitor lift efficiency through maintenance reports.
Maintain organized archives and complete documentation of contract execution, breaches, invoices, reports, completion certificates, and contractor performance.
Prepare monthly reports and statistics for the direct supervisor and perform other administrative duties as assigned by the Senior Facility Manager.