Facility Manager

Raffle Parking • Orlando, FL

20d • $55,000 - $65,000

About The Position

The Facility Manager reports to the Director of Operations and manages day-to-day operations for assigned locations. The role ensures that facility operations comply with Raffle Parking and client standards, with support from Accounting, Marketing, and Senior Management. The manager oversees parking operations and staff, supports organizational objectives and client commitments, maintains client relationships, and ensures compliance with company policies and applicable laws. The position also involves financial and portfolio performance reviews, budgeting, vendor engagement, proposal development, and personnel management.

Requirements

• Bachelor’s degree from a four-year college or university and two to three years of related experience and/or training, or an equivalent combination of education and experience.
• Knowledge of general business practices, including accounting, human resources, and customer service.
• Valid driver’s license and clean driving record, maintained throughout employment.
• High aptitude in assertiveness.
• Entrepreneurial spirit.
• Customer-service orientation.
• Trustworthiness and respect for others.
• Ability to be adept, capable, and receptive.
• Ability to manage multiple priorities in a fast-paced, deadline-oriented environment.
• Ability to interpret instructions provided in written, oral, diagrammatic, or schedule form.
• Ability to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. Occasionally required to stoop, kneel, crouch, crawl, and climb ladders.
• Ability to occasionally lift and/or move up to 75 pounds.
• Close vision, color vision, and ability to adjust focus.

Nice To Haves

• Proficiency in Microsoft Office, including Excel, Word, and Outlook.
• Budgeting and financial reporting experience.
• Knowledge of scheduling and payroll.
• Strong verbal and written communication skills.
• Ability to plan and manage time across multiple tasks and meet established deadlines.
• Strong interpersonal skills and ability to exchange accurate information with team members and customers.
• Ability to work in a diverse environment and be sensitive to diversity and inclusion issues.
• Good work habits and willingness to work extended hours when requested to complete work or meet deadlines.

Responsibilities

• Manage and oversee parking operations and staff across the assigned location portfolio.
• Understand and meet organizational objectives, customer needs, and contractual obligations.
• Keep senior management and the executive team informed about operational matters.
• Train staff and managers and provide leadership support to help teams meet organizational goals.
• Ensure compliance with company and client policies and procedures.
• Direct and support implementation of company initiatives and processes.
• Review client statements and portfolio performance using revenue analysis, profit and loss reports, and other accounting reports.
• Prepare annual budgets and oversee portfolio performance.
• Build relationships with existing clients and work to expand the location portfolio.
• Engage vendors, solicit and analyze proposals, and recommend solutions to clients.
• Assist with proposal development for existing and prospective clients, including project development, proposal writing, contract negotiations, and client presentations.
• Interview, hire, develop, and terminate personnel as needed.
• Ensure compliance with local, state, and federal laws.
• Manage hourly employees, including scheduling, payroll reporting, and performance reviews.
• Maintain facility maintenance standards, conduct scheduled site walkthroughs, and oversee third-party vendor performance where applicable.
• Implement Parking Access & Revenue Control Systems (PARCS) at assigned locations and maintain in-depth knowledge of system tools and reporting features.
• Maintain market-rate surveys for assigned locations and the surrounding two-block radius.
• Address client needs and requests and attend client team meetings.
• Perform operational responsibilities as required by the needs of assigned locations.

Benefits

• Competitive compensation and benefits.
• Health insurance.
• Dental insurance.
• Flexible schedule.
• Paid time off.
• Professional development assistance.
• Referral program.
• Tuition reimbursement.
• Career development and advancement opportunities.
• Access to proprietary learning tools.
• Exposure to all areas of Raffle Parking’s business.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager