Facility Manager

Gold's Gym - British Columbia•Port Coquitlam, BC

43d•CA$3,750 - CA$4,250

About The Position

Gold’s Gym Port Coquitlam is hiring full time Facility Manager / Manager- In Training, with potential to grow! Are you outgoing, enthusiastic, with a passion for fitness? We would love to hear from you! About Gold’s Gym BC Big Brand Name - Canadian Owned and Operated.

Requirements

Strong leadership skills, with ability to motivate and influence people
Detailed understanding of sales processes and a proven track record of achieving sustainable, profitable business result
College or University degree preferred or relevant experience
Experience in store or facility management as asset
Competent in performance metrics including revenue, budgeting, inventory, payroll, cost controls and facility maintenance
Ability to multi-task and perform calmly in a fast paced environment
Strong administrative skills including payroll, scheduling, ordering inventory, and report generating

Responsibilities

Complete all new hire on boarding training to master base tasks and advanced leadership tasks and habits - including facility management basics
Ensures ongoing upkeep and over all facility maintenance and operations
Works with sales/leaders to ensure all member feed back and requests are being addressed and handled in a timely manner
Educate and empower team members on necessary items and requests
Resolve escalate customer complaints in a professional, respectful manner
Able to self organize with a strong attention to detail / demonstrates proactive critical thinking skills
Meet and exceed personal sales quota by monitoring sales KPIs, forecasting, fine-tuning sales processes, and ensuring company habits and non-negotiables are being followed
Participate in events to generate new sales, such as trade shows, open houses, member appreciation nights, etc.)
Deliver financial results by creating a positive and supportive environment, setting standards in customer service and staff training and development
Generate sales through providing guests with tours of the facility, business to business outreach, referrals from members, and promoting the facility by distributing guest passes to prospective members
Monitors and adjusts schedules to maximize employee productivity, obtain payroll goals and cover key business hours/peak days - Assist with shift coverage as needed