Facility Manager

Raffle Parking•Orlando, FL

6d•Onsite

About The Position

The Facility Manager reports to the Director of Operations and is responsible for managing the day-to-day operations for their assigned location(s). The facility manager ensures that all aspects of the operation at their facility(s) comply with Raffle Parking and Client standards with support from Raffle’s Accounting, Marketing, and Senior Management groups.

Requirements

Bachelor’s degree from a four-year college or university and a minimum of two to three (2-3) years of related experience and/or training; OR equivalent combination of education and/or experience
Knowledge of general business practices including accounting, human resources and customer service
Must have and maintain a valid driver’s license and clean driving record
High aptitude in Assertiveness
Entrepreneurial Spirit
Customer Service Oriented
Trustworthy
Respect for Others
Adept, Capable, Receptive

Nice To Haves

Proficiency in Microsoft Office (Excel, Word, Outlook, etc.)
Budgeting and financial reporting experience
Scheduling and payroll knowledge
Strong verbal and written communication skills
Ability to plan and manage time for multiple tasks to meet established deadlines
Strong interpersonal skills; frequently communicate with team members and customers; must be able to exchange accurate information
Ability to work in a diverse environment and be sensitive to issues of diversity and inclusion
Good work habits and willingness to work extended hours if requested to complete a job when required to meet deadlines.

Responsibilities

Manage and oversee all aspects of parking operations and staff within the location’s portfolio
Ability to understand and meet organizational objectives, customer needs and contractual obligations
Act as a liaison to senior management and executive team to keep them up to date with all operational matters.
Train staff and managers to ensure that everyone is performing adequately in their position.
Provide leadership support to teams and motivating staff to achieve organizational goals
Ensure compliance of company and client policies and procedures
Directs and supports implementation of company initiatives and processes.
Review of client statements, and portfolio performance based on revenue analysis, profit & loss reports and various accounting-based reports
Responsible for annual budgeting and performance of locations’ portfolio
Builds relationships with existing clients while working on expanding location portfolio
Engage with vendors to solicit proposals, analyze the responses and formulate a recommended solution to the client.
Assist in developing and facilitating the proposal process for existing and prospective clients for project development, proposal writing, contract negotiations, client presentation(s)
Responsible for interviewing, hiring, development and terminating of personnel as necessary
Ensure compliance with local, state, and federal laws
Manage a team of hourly employees; scheduling, payroll reporting, performance reviews
Maintain facility maintenance standards, site walk throughs as scheduled, oversee 3rd party vendor performance accordingly and where applicable
Parking Access & Revenue Control Systems (PARCS) – Facility Manager is responsible for implantation of PARCS system at respective location(s), has in-depth knowledge of the system, tools within, reporting features, etc.
Maintain market rate survey for specific location(s) and 2-block surrounding radius
Client relationships, and being responsible to client needs / requests, attending Client Team Meetings, etc.
Implement company initiatives and processes, as requested by Senior Management
Perform specific operational responsibilities as required based on the needs of the assigned location