Facility Manager

SMS Holdings•Monroe, OH

About The Position

The Facility Manager manages, supervises, and coordinates workers engaged in cleaning and maintaining premises at commercial, retail, airport, hospitality, healthcare, convention center/arena, school, store, auditorium, or other establishments. The role manages customer relationships by responding to requests, anticipating needs, and recommending additional services when appropriate. It assigns and inspects work, issues supplies and equipment, records employees’ hours, and coordinates repair requests and supply requisitions. The Facility Manager also performs the work of supervised employees when needed, including operating cleaning machines and business machines. The position manages subordinate managers or supervisors and carries out supervisory duties in accordance with organizational policies and applicable laws, including interviewing, hiring, training, directing work, appraising performance, recognizing or disciplining employees, and resolving complaints and problems. The work environment may involve frequent exposure to toxic or caustic chemicals and vibration, occasional work at high or precarious places, and sometimes loud noise. Physical requirements include regular standing, walking, hand use, reaching, and communicating; frequent stooping, kneeling, crouching, crawling, and lifting or moving more than 100 pounds; and occasional sitting, climbing, or balancing. Required vision abilities include close, distance, and peripheral vision, depth perception, and the ability to adjust focus.

Requirements

High school diploma or GED, or one to three years of related experience and/or training, or an equivalent combination of education and experience.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
Ability to solve practical problems and interpret written, oral, diagram, or schedule instructions in situations with limited standardization.
Intermediate computer skills, including knowledge of Microsoft Excel, Word, and Outlook.
Ability to perform the essential duties and meet the described physical demands, with reasonable accommodations where applicable.

Responsibilities

Manage customer relationships by responding to requests, anticipating needs, and recommending additional services when appropriate.
Assign tasks to workers and inspect completed work for conformance to standards.
Issue supplies and equipment.
Resolve workers’ problems or refer matters to the corporate Human Resources Department.
Record employees’ hours worked on time cards or through e-Time.
Submit requests for repair of cleaning equipment to the Divisional Vice President/Manager.
Requisition cleaning supplies and equipment through the online purchasing system.
Perform duties of supervised workers, including operating basic cleaning machines, propane buffers, low-speed buffers, auto scrubbers, various lifts, pressure washers, and business machines.
Manage subordinate managers or supervisors and carry out supervisory responsibilities, including interviewing, hiring, training, planning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems.

Benefits

Medical insurance with available FSA and/or HSA
Dental insurance
Vision insurance
Short-term and long-term disability insurance
Life insurance
Accidental death and dismemberment coverage
Critical illness and accident coverage
Vacation, sick time and/or PTO where required by local requirements and contract agreements
Paid leave where required by law
Holidays for salaried positions only
Bereavement leave
Jury duty leave
Employee recognition awards
Employee referral bonus program for hourly employees only
Bonus program for designated management and executive-level positions only
401(k) retirement savings plan
Vehicle allowance for Divisional Managers and above only