Facility Manager

JLL•Salt Lake, UT
•Onsite

About The Position

The Facilities Manager participates in the management of mixed-use properties and facilities, ensuring compliance with applicable procedures and legislative requirements. The position conducts work-site inspections to monitor the implementation of building and facilities management policies and procedures. Based on the posting, the role is on-site in Salt Lake City, Utah, and does not provide visa sponsorship. The manager plans and budgets property and facilities operations; develops and implements policies and controls; maintains relationships with internal departments, government departments, and service providers; and oversees contracts, vendors, and service quality. The role also supports team performance and development, manages preventive and corrective maintenance, coordinates responses to maintenance requests and complaints, and monitors field conditions and minor civil works. The position verifies fire alarm, firefighting equipment, and lift maintenance; maintains organized contract and work documentation; reviews invoices and completion certificates; and prepares monthly reports and statistics. Other administrative duties may be assigned by the Senior Facility Manager. The employer is JLL.

Requirements

  • Minimum of 5–8 years of overall Property Management experience.
  • Ability to pass a federal background check.
  • Must be authorized to work in the United States without visa sponsorship.

Responsibilities

  • Develop, implement, monitor, and review operational plans, budgets, expenditure, performance indicators, and completion rates for property and facilities activities.
  • Estimate annual property and facilities budgets after collecting and reviewing requirements from relevant sectors.
  • Develop and implement property and facilities policies, procedures, and controls, and seek required approvals.
  • Maintain working relationships with internal departments and external entities, including government departments and service providers; respond to inquiries and attend meetings, workshops, and teamwork activities.
  • Supervise contract officers responsible for property and facilities contracts, including property management, landscaping, and maintenance contracts; review contracts before renewal.
  • Verify tender documents and recommend contract renewals or changes after evaluating contractor performance in consultation with the contract officer.
  • Evaluate supplier and contractor work through site visits and employee feedback, address service shortcomings and breaches, and coordinate required deductions with Accounts after Section Manager approval.
  • Review and approve completion certificates for invoices before referring them to the direct supervisor for final approval and submission to Finance.
  • Contribute to annual performance evaluations, follow up on employee feedback and needs, motivate staff, propose training, hold team meetings, distribute work, and approve attendance, departure, and leave permissions through approved systems.
  • Implement and follow up preventive and corrective maintenance for buildings, facilities, premises, and property according to maintenance programs and instructions.
  • Monitor maintenance contractors' compliance, service quality, schedules, specifications, and contractual obligations; coordinate with Facilities Management Section employees when faults are identified.
  • Provide technical support to contractors or employees as needed and prepare or follow up correspondence about contractual matters and service shortcomings.
  • Meet with the engineer responsible for site maintenance follow-up, review maintenance reports, and meet daily with the site engineer and technicians to track work.
  • Receive emergency maintenance requests and complaints through the Deltaworks Service Desk; coordinate with maintenance companies, monitor work orders and feedback, and verify timely completion of repairs.
  • Conduct field rounds to assess building conditions, maintenance requirements, safety, and civil works needs; monitor maintenance, rehabilitation, and minor civil works against plans.
  • Review inspection-round reports, recommend work according to priority and condition, and review the budget allocated for maintenance.
  • Verify the efficiency and periodic maintenance of fire alarm systems and firefighting equipment, and follow up on lift efficiency using maintenance-company reports.
  • Ensure organized archiving and filing of documents, maintain records of contract execution and breaches, review invoices and reports, document contractor performance, and prepare monthly reports and statistics for the direct supervisor.
  • Perform other administrative duties as assigned by the Senior Facility Manager.

Benefits

  • 401(k) plan with matching company contributions.
  • Comprehensive medical, dental, and vision care.
  • Paid parental leave at 100% of salary.
  • Paid time off and company holidays.
  • Early access to earned wages through Daily Pay.
  • A supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health.
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