Facility Manager

JLL • Stone Ridge, NY

2d • Onsite

About The Position

The Senior Facility Manager oversees and coordinates the maintenance, operation, and management of a client laboratory facility to support safe, efficient, and reliable building performance. The position requires advanced facilities management knowledge and operational leadership, including broader planning for staffing, projects, and resources. The manager collaborates with senior leaders to resolve issues and establish priorities, and partners with account, finance, procurement, and performance stakeholders as needed.

The role typically manages employees in the professional band and is accountable for operational planning and resource decisions beyond daily execution. It is an on-site position in Stone Ridge, New York. The position does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship.

Requirements

• Experience overseeing building maintenance and operational services in a complex facility environment.
• Familiarity with GxP, GMP, or clean room environments.
• Ability to manage team performance against operational KPIs and service expectations.
• Experience coordinating projects, vendors, schedules, and related financial or invoice processes.
• Strong budget accuracy and control of operational spend.
• Timely completion of scheduled and emergency work.
• Timely and accurate invoice processing.
• Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

• Certified Facility Manager (CFM), Facilities Management Professional (FMP), or similar professional certification.
• Proficiency with computerized maintenance management systems (CMMS) and standard office software.

Responsibilities

• Oversee day-to-day facility operations, including maintenance, repairs, service delivery, and workplace support.
• Manage emergency repairs, repair backlogs, customer feedback, and invoicing activities across the facility operation.
• Plan staffing, projects, and resource allocation across the site or portfolio area in scope.
• Collaborate with senior leaders on facility priorities, issue resolution, and operational goals.
• Monitor service performance using measures including budget accuracy, SLA completion times, scheduled and emergency work completion, customer satisfaction, and invoice timeliness.
• Assign and coordinate project teams for facility-related initiatives and support cost and schedule reviews.
• Manage site project and operational task execution, including communication logs, status tracking, change orders, and vendor invoice review.
• Use facilities management dashboards and performance insights to support informed decision-making.
• Provide leadership across facilities operations and partner with account, finance, procurement, and performance stakeholders.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed