Facility Manager

Cushman & Wakefield•Atlanta, GA

About The Position

The Critical Facilities Manager oversees building operations, site services, and facilities management within a mission-critical data center environment. Working as a peer to the Chief Engineer, this role is responsible for facilities infrastructure, non-engineering support systems, vendor programs, budgets, compliance, and service delivery. The position ensures the site environment supports uninterrupted operations, safety, regulatory compliance, and client expectations while partnering closely with engineering and operations leadership. The role manages facility vendors and service contracts, coordinates facility-system maintenance and site logistics, supports compliance and audits, and oversees minor capital projects and workplace services. It also tracks facility KPIs and drives improvements in service quality, sustainability, and cost optimization. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice; duties may vary slightly by regional location.

Requirements

7–10 years of facilities management experience in critical environments, preferably data centers.
Proven experience managing building operations, site services, vendors, contracts, and service-level performance.
Strong budgeting, forecasting, financial reporting, and cost-control skills.
Working knowledge of facility systems, life safety requirements, EHS standards, and regulatory compliance.
Ability to coordinate effectively with operations, engineering, security, vendors, and client stakeholders.
Demonstrated ability to manage multiple priorities in a mission-critical environment.
Strong leadership, communication, problem-solving, and vendor management skills.

Responsibilities

Manage building and site operations, including non-critical infrastructure, common areas, facility support systems, and workplace services.
Lead facilities budget planning, forecasting, cost control, and financial reporting for site services and related programs.
Oversee vendors and service providers for janitorial, landscaping, waste management, pest control, and general building services.
Coordinate maintenance of facility systems not directly owned by engineering teams, including lighting, building envelope, office areas, and support infrastructure.
Partner with the Chief Engineer to align facility operations with critical infrastructure maintenance, outage planning, and operational priorities.
Manage facilities compliance programs, including life safety, fire inspections, regulatory requirements, and EHS coordination.
Ensure vendor work complies with site safety standards, permit requirements, access controls, and operational procedures.
Coordinate site logistics, contractor access, deliveries, staging, loading dock activity, and support infrastructure in partnership with operations and security.
Manage service contracts, vendor performance, SLA adherence, documentation, and compliance records for facility-related services.
Support audits, inspections, client reviews, emergency response activities, and external event coordination related to facility management.
Track facility KPIs, identify performance trends, and drive continuous improvement in service quality, sustainability, and cost optimization.
Provide oversight for minor capital projects, office improvements, facility upgrades, non-critical utility usage, and workplace support needs.