Facility Manager

Cushman & Wakefield•Costa Mesa, CA

About The Position

The Facility Manager provides leadership and management for the facilities organization at a specific location, group of buildings, or campus. The role oversees the day-to-day implementation of policies, procedures, programs, and workplace services to maintain well-managed and well-maintained facilities. It emphasizes responding to tenant needs, environmental health and safety, and quality programs in coordination with the client’s goals and objectives. The position coordinates activities, finances, vendors, and staffing to meet current and future facility and operational needs. The manager oversees facility operations and maintenance, contract and vendor management, tenant services, compliance documentation, budgets, financial reporting, and staff. The role also supports annual and capital planning, monitors operational performance, and ensures tenants and vendors meet insurance requirements. The job operates in a professional office environment and may require travel between properties in varying weather conditions.

Requirements

Bachelor’s degree in Facilities Management, Corporate Real Estate, Project Management, or Business Administration.
A minimum of 5–7 years of commercial high-rise, campus environment, and/or property portfolio management experience.
Ability to read and understand construction specifications and blueprints.
Proficiency in understanding management agreements and contract language.
Strong computer and systems knowledge, including Microsoft Word, Excel, and PowerPoint.
Strong financial management skills, including financial tracking, budgeting, and forecasting.
Knowledge of financial systems; Yardi is a plus.
Skill in building management systems maintenance and monitoring.

Nice To Haves

Experience in leasing, construction, engineering, and all facets of property operation and building management.
Experience with critical system environments.
Experience developing and implementing programs to reduce cost inefficiencies.
CMFM, IFMA, or BOMA industry certifications are recommended; other engineering, business, or technical training or certifications are preferred.
CMMS/Work Order Management experience.

Responsibilities

Oversee day-to-day facility or campus operations, including custodial services, life safety, engineering, site services, and general maintenance, in accordance with company policies and client directives.
Manage contracts, arrange regular reviews and bids as required, and verify invoices against contract pricing.
Supervise maintenance programs for the interior and exterior conditions and appearance of properties.
Respond promptly and positively to tenant and occupant requests; oversee programs that assess needs and resolve problems in accordance with contract scope and service-level agreements.
Ensure site-specific documentation and reports are accurate and completed on time, including operating, emergency, safety, compliance, maintenance, financial, vendor, and performance records.
Prepare, review, and provide initial approval as needed for budgets, financial reports, contracts, expenditures, and purchase orders related to the facilities or complex.
Coordinate preparation and publication of the annual budget, quarterly reforecast, and business plans.
Assist with property capital budgets, including a five-year plan for maintenance, facility improvements, and cost-reduction initiatives.
Collect, analyze, and report statistical data to assess facility management objectives.
Hire, train, and motivate facility personnel; maintain positive staff relations; and conduct or approve staff performance evaluations.
Maintain thorough familiarity with the management contract and its requirements.
Monitor tenant and vendor compliance with insurance requirements and coordinate claims as required.