Facility Manger

JLL•Waltham, MA

1d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. As a Facilities Manager, you will oversee operations in GMP certified facilities, focusing on pharmaceutical, food & beverage, or manufacturing industries. You'll report to the JLL Regional Facilities Director and be responsible for operational execution, client satisfaction, and compliance with safety and quality standards. Your role involves managing site operations, budgets, and third-party suppliers while ensuring adherence to GMP requirements and client expectations.

Requirements

5+ years experience within IFM or facilities maintenance with 2+ in a supervisor or manager role
Strong organizational and management within matrixed organizations; oversight of both technical and administrative staff
Strong organizational, management, interpersonal, and presentation skills
Excellent verbal and written communication skills
Proven ability to provide direction to staff
Computer proficiency, including experience with Computerized Maintenance Management Systems (e.g., Maximo, SAP, or 360Facility)
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Bachelor’s Degree in Engineering
Experience with GXP requirements
Familiarity with pharmaceutical, food & beverage, or manufacturing industries

Responsibilities

Overseeing site operations and managing safety, quality, and staffing in a GMP manufacturing environment
Ensuring JLL staff and third-party vendors meet EHS, AHJ, GMP compliance, and client expectations
Developing and managing customer capital and expense budgets
Delivering monthly/quarterly variance reporting on operating budgets
Implementing and supporting site management plans aligned with Key Performance Indicators (KPIs)
Managing third-party suppliers and monitoring spending with Minority/Women owned Business Enterprises (M/WBE)
Collaborating with JLL Sourcing and Contracts Team to ensure vendor compliance
Monitoring customer satisfaction and resolving any issues identified in surveys
Supervise vendor performance during normal and off hours including weekends when necessary