Facility Manager

JLL•Stone Ridge, NY

3d•$12,000 - $151,200•Onsite

About The Position

The Senior Facility Manager oversees and coordinates maintenance, operation, and management of a client laboratory facility to ensure optimal functionality and efficiency. At the M-2 level, the role requires advanced facilities management knowledge and operational leadership, with responsibility for broader staffing, project, and resource planning. The position collaborates with senior leaders to resolve wider issues and set priorities. The role provides leadership across facilities operations and partners with account, finance, procurement, and performance stakeholders. It typically manages employees in the professional band and is accountable for operational planning, staffing, and resource decisions beyond immediate daily execution. This is an on-site position in Stone Ridge, New York. Visa sponsorship is not provided; candidates must be authorized to work in the United States without sponsorship.

Requirements

Experience overseeing building maintenance and operational services in a complex facility environment.
Familiarity with GxP, GMP, or clean room environments.
Ability to manage team performance against operational KPIs and service expectations.
Experience coordinating projects, vendors, schedules, and related financial or invoice processes.
Strong budget accuracy and control of operational spend.
Timely completion of scheduled and emergency work.
Timely and accurate invoice processing.
Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

Certified Facility Manager (CFM), Facilities Management Professional (FMP), or similar professional certification.
Proficiency with computerized maintenance management systems (CMMS) and standard office software.

Responsibilities

Oversee day-to-day facility operations, including maintenance, repairs, service delivery, and workplace support, to maintain safe and efficient building performance.
Manage emergency repairs, repair backlogs, customer feedback, and invoicing activities across facility operations.
Lead planning for staffing, projects, and resource allocation across the site or portfolio area in scope.
Collaborate with senior leaders on priorities, issue resolution, and operational goals for the facility.
Monitor service performance using measures such as budget accuracy, completion time within SLA, scheduled and emergency work completion, customer satisfaction, and invoice timeliness.
Assign and coordinate project teams for facility-related initiatives and support planning activities, including cost and schedule review.
Manage execution of site projects and operational tasks, including communication logs, status tracking, change orders, and vendor invoice review.
Support informed decision-making through facilities management dashboards and performance insights.
Provide leadership across facilities operations while partnering with account, finance, procurement, and performance stakeholders.