Facility Manager

Aligned Data Centers • Salt Lake City, UT

5d

About The Position

The Facility Manager coordinates and supervises the 24x7 operations of one or more buildings, overseeing day-to-day facility operations to ensure optimal performance, safety, and compliance. The role manages facility operations, equipment, and systems while providing a high level of service to multiple customers. The manager serves as the primary technical resource for building and operational matters, first responder to site emergencies and customer concerns, and a key contributor to process improvement and innovation. The position leads and develops facility technicians and support staff, manages a team that includes Leads, CFTs, and FT’s, and collaborates with cross-functional teams. Occasional travel may be required for training or other business-related needs.

Requirements

• At least five years of increasing responsibility and oversight of building systems and critical-facilities equipment.
• Ability to comprehend, analyze, and interpret complex project documents, AutoCAD, Visio, and PDF documents.
• Ability to manage projects effectively and develop installation standards and project tracking or management documents.
• Ability to respond verbally and in writing to sensitive issues, complex inquiries, and complaints.
• Strong customer-service commitment toward coworkers and clients.
• Knowledge of applicable rules, laws, codes, regulations, and ordinances relevant to data/communications and MEP projects.
• Ability to estimate costs for customer installations and assigned projects and track project costs.
• Knowledge of purchase-order request processes and invoice tracking.
• Ability to analyze and solve problems involving several options and limited information.
• Ability to interpret written, oral, diagrammatic, or schedule-based instructions and work independently.
• Ability to work under pressure with a proactive response to unusual occurrences.
• Good organizational skills, attention to detail, and openness to new ideas and procedures.
• Proficiency with Microsoft Office applications, including Excel, Outlook, Word, and PowerPoint.
• Ability to travel occasionally for training or business-related support.

Nice To Haves

• Professional electrical or mechanical licenses are strongly preferred.

Responsibilities

• Lead and mentor facility technicians and support staff, encouraging collaboration, accountability, and continuous improvement.
• Ensure compliance with change-control development, approval, and execution requirements.
• Assist with hiring, training, and managing site operations personnel, including career and personal development.
• Oversee facility operations and support scheduling, development, and execution of preventive, contracted, and general maintenance.
• Ensure compliance with industry standards, regulations, safety protocols, applicable codes, and government directives; conduct safety inspections and manage emergency response procedures.
• Review and approve change requests, MOPs, SOPs, and EOPs.
• Maintain records of operations, maintenance activities, and customer interactions, and report facility performance metrics to senior management.
• Continuously evaluate building systems for efficient operation.
• Enforce safe-work responsibilities and procedures for critical-facilities employees and contractors.
• Evaluate, assign, and monitor maintenance, operations, and incident handling by employees and contractors.
• Serve as the primary customer contact, promptly addressing concerns and maintaining customer relationships.
• Partner with internal departments on sales tours, customer fit-outs and events, sustainability and safety initiatives, capital projects, and audits.
• Assist with developing, managing, and forecasting facility OPEX and CAPEX budgets.
• Act as the first responder to site emergencies, including fires, evacuations, and equipment failures, and to customer concerns.
• Serve as the primary technical resource for building-specific facility and operational matters, including understanding deployed Aligned products and infrastructure.
• Help evaluate company processes to support continuous improvement and innovation.
• Manage a team that includes Leads, CFTs, and FT’s, including hiring, time and attendance, performance, and scheduling.
• Estimate costs and track costs for customer installations and assigned projects.
• Manage purchase-order requests and invoice tracking.

Benefits

• Medical, dental, and vision insurance.
• Health Savings Account with employer contribution for eligible participants.
• Flexible Spending Accounts for health and dependent care.
• 401(k) plan with company match; the description also notes a generous match with immediate vesting.
• Paid time off and holiday pay.
• Short-term disability, life insurance, and long-term disability coverage with medical election.
• Optional voluntary life, critical illness, legal, and additional disability coverage.
• Employee assistance program, Wellhub gym membership, and other wellness initiatives.
• Bonus opportunities.
• Professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed