Facility Manager

Colliers International•Dallas, TX

About The Position

The Facility Manager oversees facilities management for client locations, with an emphasis on restaurant facilities and equipment. The role conducts annual on-site assessments, documents conditions, develops repair and maintenance scopes of work, and manages contractors and service vendors carrying out projects with minimal disruption to restaurant operations. The manager responds to facilities, equipment, and site support requests and follows company and client policies, procedures, service standards, and success measures. Strong client relationships, organization, attention to detail, and a positive attitude are central to the position. The role develops and executes three-year plans, manages repair and maintenance projects from costing through closeout, coordinates scheduled maintenance, supports annual budget development, and communicates work plans and schedules with Operators and Corporate Staff. Its work spans building components, MEP systems, finishes, restaurant equipment, signage, and site components. The Facility Manager also supports restaurant transitions and warranty periods, rollout initiatives, cross-functional projects, and location closings; trains and coaches Operators, Corporate Staff, and contractors; and provides after-hours support as assigned. The position requires living full-time in the Dallas area and includes travel with 50 to 100 overnight stays per year. Applicants must already be authorized to work full-time in the United States; visa sponsorship is not available.

Requirements

Seven or more years of professional experience in facilities management, construction management, or design of restaurant, retail, or commercial buildings.
A degree in Engineering, Architecture, Building Science, or Business is required.
Working knowledge of building components and mechanical, electrical, and plumbing systems.
Restaurant equipment and/or foodservice experience.
Working knowledge of applicable codes and ADA requirements.
Strong negotiation skills.
Ability to manage multiple fast-paced projects.
Ability to build and maintain professional relationships.
Strong communication skills.
A sense of urgency to ensure project throughput.
Solution-oriented approach.
Computer and technology capability.
Ability to travel with 50 to 100 overnight stays per year.
Must live full-time in the Dallas area.
Must be currently authorized to work in the United States on a full-time basis; the employer will not sponsor work visas.

Responsibilities

Conduct annual site surveys of facilities and equipment, report current conditions, and develop repair and maintenance scopes of work.
Develop and execute three-year plans for facilities and equipment.
Build and maintain relationships with property owners, tenants, vendors, contractors, Operators, and Corporate Staff.
Develop accurate project costs and assign, execute, and close out repair, maintenance, and equipment projects identified through assessments and notifications.
Deliver projects within scope and budget, on schedule, and in partnership with Operators and team members.
Communicate planned work and schedules effectively to Operators and Corporate Staff.
Manage repair and maintenance work for building components, MEP systems, finishes, equipment, signage, and site components.
Develop and coordinate scheduled maintenance plans and activities.
Develop regional repair and maintenance contractors and update regional repair and maintenance costs.
Address existing-facility and equipment needs involving lighting, flooring, walls, ceilings, doors, seating, playgrounds, menu and sign systems, food preparation and refrigeration equipment, HVAC, exhaust systems, plumbing and grease containment, cooking equipment, and parking lots.
Identify building and system problems that may be addressed through improved design or construction practices and communicate them to relevant partners.
Train and coach Operators, Corporate Staff, and contractors on facilities management processes and objectives.
Assist with annual budget development by identifying planned and deferred regional projects.
Provide feedback to cross-functional partners, including Specialty Consulting, Reinvestment, and New Store Construction.
Maintain baseline knowledge of specific equipment and building systems.
Transition restaurants from New Store Construction and Strategic Reinvestment to Facilities Management and support restaurants during the 12-month warranty period.
Support the Test and Rollout team through project planning, partner management, and Operator and team-member coordination.
Support initiatives involving Custom Project Solutions, Specialty Consulting, Supply Chain, Food Safety, and Operator Transitions.
Manage closings of mall and freestanding locations.
Complete additional duties as assigned and provide after-hours support.