Facility Management Coordinator

H Mart•Lyndhurst, NJ
•$49,500 - $73,800

About The Position

The Facility Management Coordinator provides daily oversight of help desk tickets, ensuring they are assigned, scheduled, monitored, and completed within expected timeframes. The role supports facility operations by purchasing parts and equipment, communicating with vendors, processing invoices and payments, preparing draft project reports, and periodically visiting regional stores to follow up on requests. The coordinator also supports in-house technicians, follows facility maintenance protocols, documents equipment maintenance and repairs, and coordinates service and repair work with outside contractors. The position requires a bachelor's degree in a related field, strong communication and organizational skills, proficiency with Microsoft Office, the ability to safely operate a company motor vehicle, and willingness to travel domestically. Basic SAP knowledge and Korean-English bilingual ability are preferred. Work hours are Monday through Friday, 9:00 AM to 6:00 PM. The salary range is $49,500 to $73,800, with actual compensation determined by relevant experience, qualifications, skills, and other job-related factors.

Requirements

  • BS/BA in Management or Accounting, a Manufacturing Engineering major, or a related field.
  • Good communication skills to negotiate with vendors and speak with store managers.
  • Ability to safely operate a company motor vehicle and possess a valid driver's license.
  • Proficiency with Microsoft Office, including Microsoft Excel and Microsoft Outlook.
  • Ability to travel domestically.
  • Excellent written, verbal, and interpersonal communication abilities.
  • Self-motivated, with the ability to work independently and as part of a team.

Nice To Haves

  • Basic knowledge of SAP; preferred but not required.
  • Bilingual ability in Korean and English.

Responsibilities

  • Provide daily help desk oversight to ensure tickets are promptly assigned, work is scheduled, and tasks are completed.
  • Monitor ticket progress to ensure tasks are completed within expected timeframes.
  • Purchase parts and equipment.
  • Correspond and communicate with vendors regarding facility management needs.
  • Process invoices and payments to vendors.
  • Process draft reports for different projects.
  • Visit regional stores periodically to check on and follow up with store requests.
  • Support in-house technicians.
  • Follow protocols for effective maintenance of facilities, equipment, and supplies.
  • Schedule and document equipment maintenance and repairs.
  • Coordinate with outside contractors for service and repairs.

Benefits

  • Health, dental, and vision insurance and Employee Assistance Program (EAP), per company policy.
  • 401(k) retirement plan with up to 5% match, per company policy.
  • Life insurance and Accidental Death & Dismemberment (AD&D) insurance, per company policy.
  • Business Travel Accident (BTA) insurance.
  • Company-provided lunch.
  • Paid time off (PTO) and paid holidays, per company policy.
  • Celebration and condolence benefits, per company policy.
  • Smart Card with an additional 4 points beyond the standard $1 = 1 point.
  • Holiday gift certificates, per company policy.
  • Flexible Spending Account (FSA), per company policy.
  • Dependent Child Care Spending Account (DCFSA), per company policy.
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