Facility Based Crisis Program Manager

RHA Health Services, LLC • Burlington, NC

53d

About The Position

We are hiring for: Facility Based Crisis Program Manager Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Provides clinical and programmatic oversight and supervision to Qualified Professional, Team leaders, Licensed Clinical Professionals who are providing behavioral health services on regional basis. Provides on-call and first responder consultation in the event of consumer crisis. Assists in the evaluation of high risk behaviors on an emergent and routine basis. Relies on extensive expertise, knowledge, experience, and judgment to supervise the clinical operations of a unit or a region. Behavioral Health Program Manager Serve as the primary team leader supporting individuals with Mental Health or Substance Abuse Issues in residential, school, workplace and community settings. Coordinates and monitors the array of services and supports identified in each person’s Person Centered Plan. Responsibilities of the Program Manager include: Works closely with other paraprofessional and clinical/professional staff to maintain communication and provide feedback, standardize procedures and expedite PCP implementation. Provides clinical or administrative supervision to all employees Assists the Regional Director in ensuring that whenever necessary the appropriate transition to another level/type of care for the person supported is sought after appropriate staffing with the Regional Clinical Coordinator Assists the Regional Director in providing leadership to employees by promoting harmony among co-workers and clearly reinforcing company and site office objectives and strategies Monitors and ensures interventions are performed face-to-face outside the facility, and that each person supported receives required number of contacts per service definition Actively participates in financial maintenance, budget monitoring, and budget creation and plans of corrective action to improve unit performance and meet targets Assists in the resolution of complaints/issuers and serves as role model employees, visitors, the general public and individuals being served

Requirements

• Bachelor Degree (Not Human Services field) & 4+ years full-time experience with population served OR Bachelor Degree (in Human Services field) & 2+ years full-time experience with population served OR Master’s Degree or Higher & 1+ years full-time experience with population served.
• License, Provisional License, Certificate, Registration, Permit issued by governing board regulating human service profession.
• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

Responsibilities

• Provides clinical and programmatic oversight and supervision to Qualified Professional, Team leaders, Licensed Clinical Professionals who are providing behavioral health services on regional basis.
• Provides on-call and first responder consultation in the event of consumer crisis.
• Assists in the evaluation of high risk behaviors on an emergent and routine basis.
• Relies on extensive expertise, knowledge, experience, and judgment to supervise the clinical operations of a unit or a region.
• Serve as the primary team leader supporting individuals with Mental Health or Substance Abuse Issues in residential, school, workplace and community settings.
• Coordinates and monitors the array of services and supports identified in each person’s Person Centered Plan.
• Works closely with other paraprofessional and clinical/professional staff to maintain communication and provide feedback, standardize procedures and expedite PCP implementation.
• Provides clinical or administrative supervision to all employees
• Assists the Regional Director in ensuring that whenever necessary the appropriate transition to another level/type of care for the person supported is sought after appropriate staffing with the Regional Clinical Coordinator
• Assists the Regional Director in providing leadership to employees by promoting harmony among co-workers and clearly reinforcing company and site office objectives and strategies
• Monitors and ensures interventions are performed face-to-face outside the facility, and that each person supported receives required number of contacts per service definition
• Actively participates in financial maintenance, budget monitoring, and budget creation and plans of corrective action to improve unit performance and meet targets
• Assists in the resolution of complaints/issuers and serves as role model employees, visitors, the general public and individuals being served

Benefits

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees