Facilities Technician

JLL • Mansfield, MA

10d • $80,400 - $90,000 • Onsite

About The Position

JLL is seeking a motivated Facilities Technician to support facilities operations in commercial real estate and research and development environments. The technician serves as a primary point of contact for facility and laboratory maintenance activities, supporting smooth daily operations and providing professional service. The position offers on-the-job training and development opportunities to build facilities management skills.

The role is onsite in Mansfield, Massachusetts, with a Monday-through-Friday schedule from 8:00 a.m. to 4:30 p.m. Occasional optional overtime may be available on weekends and nights. The position requires authorization to work in the United States without visa sponsorship.

Requirements

• High school diploma.
• 0–1 year of experience in laboratory, facilities, hospitality, or customer service.
• Strong customer service orientation and excellent communication skills.
• Effective organizational abilities and time management.
• Adaptability and eagerness to learn new technologies.
• Team-oriented approach and ability to collaborate.
• Proficiency with Microsoft Office applications.
• Commitment to continuous improvement.
• Valid driver's license.

Nice To Haves

• Associate's degree preferred but not required.
• Familiarity with corporate office and laboratory environments.
• Previous experience in customer-facing roles.
• Knowledge of basic safety practices.
• Experience with work order management systems.
• Exposure to facilities management concepts.

Responsibilities

• Manage front desk operations, greeting and escorting customers and visitors professionally.
• Provide service recommendations and coordinate support between departments.
• Manage facilities inventory and order supplies as needed.
• Respond promptly and professionally to facilities and laboratory service inquiries.
• Maintain the work order management system.
• Conduct regular facility inspections.
• Support the facilities team with maintenance scheduling and coordination.
• Coordinate vendor service and maintenance appointments.
• Handle documentation, recordkeeping, and data entry.
• Assist with the client access control system.
• Monitor the building management system and relay alarms or issues as needed.
• Coordinate equipment calibrations with the onsite team, including shipping and receiving, and potentially perform calibrations.
• Adhere to all client- and JLL-issued safety training.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health.
• On-the-job training and development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED